Saheed Nasiru

Seasoned Project Manager with over 7 years of experience delivering strategic initiatives across FinTech, Banking, and technology-driven environments. Proven track record of leading cross-functional teams, managing end-to-end project lifecycles, and delivering scalable digital solutions across internet banking, mobile banking, USSD, and payment platforms. Skilled in Agile and Waterfall methodologies, stakeholder management, and optimizing system performance to enhance operational efficiency and customer experience.

Senior Project Manager - Digital Channels & Support at Flutterwave Inc (Seconded to Indulge MFB) (2025-01 – Present)

Led the strategic delivery of digital banking initiatives across internet banking, mobile banking, USSD, and card services, managing full project lifecycle from initiation through deployment and optimization

• Defined project roadmaps, scope, timelines, and success metrics, ensuring alignment with business objectives, regulatory requirements, and customer experience goals
• Directed multiple concurrent projects, coordinating cross-functional teams across engineering, product, operations, compliance, and external vendors to deliver high-impact digital solutions
• Established and managed project governance frameworks, including RAID logs, change management processes, and milestone tracking to ensure controlled and timely delivery
• Owned stakeholder engagement at all levels, delivering executive reports, facilitating steering committee meetings, and ensuring alignment across internal and external partners
• Oversaw platform implementation and enhancements supporting 50,000+ active users, ensuring scalability, reliability, and seamless user experience across all digital channels
• Drove performance optimization initiatives, achieving 99.9% system uptime and improving service availability across mobile, web, and card platforms
• Implemented process improvements and operational frameworks that strengthened service delivery, reduced incident resolution time, and enhanced overall system performance
• Mentored and guided team members, fostering a high-performance culture focused on delivery excellence and continuous improvement

Project Manager - Alternative Channels at Flutterwave Inc. (Online & Offline Payment Gateway) (2023-03 – 2024-12)

Led end-to-end delivery of alternative payment channel projects, including Virtual Account Number (VAN) solutions, payout systems, and POS/offline payment platforms, from initiation through deployment and post-implementation review

• Defined project scope, objectives, timelines, and success metrics, ensuring alignment with business goals, regulatory requirements, and customer needs
• Owned project governance processes, including RAID management (Risks, Assumptions, Issues, Dependencies), change control, and milestone tracking to ensure timely and successful delivery
• Led integration of payment solutions with banking partners and third-party vendors, improving transaction processing efficiency and platform scalability
• Oversaw implementation of VAN and payout solutions supporting high-volume transactions, ensuring system reliability, performance, and seamless user experience
• Directed project planning for POS and offline payment expansion, coordinating deployment strategies and ensuring alignment with operational readiness and technical requirements
• Facilitated stakeholder engagement, including executive reporting, steering committee updates, and vendor coordination to maintain transparency and alignment
• Monitored project performance against KPIs, proactively identifying risks and implementing mitigation strategies to prevent delays and service disruptions
• Delivered measurable outcomes including improved platform uptime, faster integration timelines, and enhanced transaction processing efficiency across alternative channels

Project Manager - Payments & POS Infrastructure at Traction Apps Ltd (2021-03 – 2023-02)

Led end-to-end delivery of POS infrastructure and payment system projects, managing deployment and integration of terminals across multiple sectors including banking, telecoms, government, and SMEs

• Defined project scope, implementation plans, and rollout strategies for POS solutions across devices from multiple manufacturers (Mofon, Pax, Nexgo, OrangeBox, Aisino)
• Coordinated cross-functional teams including engineering, vendors, and financial partners to ensure successful deployment and integration of payment terminals
• Managed stakeholder relationships with banks, payment processors, and switching networks, ensuring alignment on project deliverables, settlement processes, and transaction flows
• Oversaw implementation of transaction automation and reconciliation systems, improving accuracy and efficiency of settlement processes across high-volume transaction environments
• Established and maintained RAID logs, proactively identifying risks and resolving settlement discrepancies, achieving over 98% reconciliation accuracy
• Led initiatives to optimize transaction processing and cost structures, collaborating with partners to improve operational efficiency and reduce service disruptions
• Delivered project reporting and performance dashboards to senior stakeholders, providing insights into transaction volumes, system performance, and project milestones

System Support Analyst at Etop Payment Limited (PTSP) (2017-08 – 2021-02)

Performed Management Information System (MIS) data analysis on POS and payment transactions, reviewing thousands of records weekly to identify operational trends, anomalies, and performance insights

• Performed Management Information System (MIS) data analysis on POS and payment transactions, reviewing thousands of records weekly to identify operational trends, anomalies, and performance insights
• Resolved remote technical support requests via phone and email, handling 50+ support tickets weekly and ensuring timely issue resolution for merchants and partner institutions
• Liaised with field support engineers at merchant locations nationwide to diagnose and resolve technical issues, improving service response time and merchant satisfaction
• Prepared and compiled daily, weekly, and monthly operational reports on system performance, support activities, and transaction trends for management review
• Supported additional operational and technical tasks assigned by the Team Lead, contributing to smooth daily operations of the payment support unit

Masters in Information Management – Ahmadu Bello University

PGD in Economics – University of Lagos

B.Sc. in Chemistry – Ahmadu Bello University