Sainath Swamy

Knowledgeable Assistant Manager with a passion for travel and a proven ability to provide expert advice and seamless travel arrangements. Skilled in booking flights, hotels, and tours, resolving complex travel issues and ensuring client satisfaction.

Cafeteria Manager - Mphasis Limited - Bangalore

(2011-01 - 2011-12)

• Keeps records of items used and costs
• Places orders for foodstuffs
• Assists in maintaining facilities and equipment
• Supervises and participates in preparation of a variety of food items, including
• Supervises the work and activities of other staff
• Directs operations in the absence of the manager
• Prepares menus for staff lunches
• Organizes and assigns work in the kitchen to ensure the readiness of all items for
• Supervises employees in serving and selling foods
• Sees that acceptable standards of safety and sanitation are maintained
• Keeps employee time records
• Takes monthly inventory of food supplies
• Submits reports on meals served, money collected, and foodstuffs used
• Sees that cash receipts are properly balanced and monies forwarded for deposit
• Performs other related duties as assigned

Assistant Manager - Vibhav holidays

(2012-01)

• Manage and coordinate travel arrangements for clients
• Provide expert advice on travel destinations, accommodations, and itineraries
• Assist in resolving client issues and handling emergency situations
• Contribute to sales goals by promoting travel packages and services
• Maintain and update client travel records and preferences
• Ensure high levels of customer satisfaction through personalized service
• organising staff recruitment, training, and administration
• arranging work rotas for staff and allocating tasks
• managing budgets, meeting sales targets, and maximizing profits
• liaising with head office and tour operators for marketing purposes
• handling mail, email, phone inquiries,s and any customers' complaints
• updating holiday information and drawing any important new information to the attention of the staff
• selling package holidays and individual travel elements, including flights, hotels, and car hire
• writing reports for the head office
• holding meetings to motivate the team to meet their sales targets
• Recruit And Train New Staff
• Planning Trip Itineraries
• Coordinating with suppliers and vendors to ensure smooth travel experiences

B.Com. - Commerce - Gulbarga University (2003-03 - 2006-04)