Sajeesh Varghese

Customer-focused banking professional with experience at Scotiabank and Emirates NBD Bank. Skilled in delivering exceptional member service, everyday banking, account opening, digital banking support, cash handling, relationship building, and identifying opportunities that improve members' financial well-being. Committed to Servus Credit Union's member-first values and collaborative culture.

Senior Customer Service Associate - Scotiabank - Edmonton, AB

(2024-06)

• Provide front-line banking support and process everyday banking transactions.
• Help clients with accounts, digital banking, and service requests.
• Build trusted relationships through needs-based conversations.
• Identify referral opportunities for banking products and specialists.
• Ensure compliance with policies, privacy, and risk procedures.
• Collaborate with branch team to deliver an excellent client experience.

Personal Banker - Emirates NBD Bank - Dubai, UAE

(2016-10 - 2023-10)

• Supported retail banking clients with accounts and financial services.
• Recommended suitable banking solutions based on client needs.
• Handled client concerns professionally while meeting service standards.

Bachelor Degree - Accounting - Guru Ghazi University

Coursework - Canadian Securities Institute (CSI)