Sales Associates - La Senza - Edmonton, AB
(2025-10)
- Delivered exceptional customer service by assisting customers with product selection, sizing, and styling recommendations.
- Handled cash register operations, including POS transactions, cash handling, returns, and exchanges.
- Conducted inventory checks and stock counts to ensure product availability and accuracy.
- Restocked and replenished merchandise to maintain organized and visually appealing displays.
- Collaborated with team members to achieve daily sales targets and store goals.
Customer Service Representative - Trail Appliances - Edmonton, AB
(2025-03 - 2025-09)
- Answered and directed customer phone calls and emails promptly.
- Created and managed invoices for sales and services accurately.
- Handled customer payments using a POS machine and other payment methods.
- Assisted customers with product inquiries, returns, and service requests.
- Coordinated with delivery and warehouse teams to ensure timely order fulfillment.
Help Desk Representative - Fairleigh Dickinson University - Vancouver, BC
(2024-09 - 2025-04)
- Answered and directed incoming phone calls and responded to emails promptly.
- Provided administrative support to school staff, including scheduling appointments and meetings.
- Assisted in coordinating daily front desk operations and maintaining a well-organized reception area.
HR Coordinator - Sthapotik Architecture - Dhaka, Bangladesh
(2021-08 - 2022-07)
- Assisted in day-to-day HR operations, including employee records management and documentation.
- Coordinated recruitment processes, including job postings, CV screening, and interview scheduling.
- Supported onboarding and orientation of new employees to ensure smooth integration into the company.
- Coordinated with department heads to support staffing needs and workforce planning.
- Ensured compliance with company HR policies and administrative procedures.
Human Resource Management & Administrative Internship - Time Research & Innovation (TRI) - Dhaka, Bangladesh
(2021-05 - 2021-07)
- Assisted with recruitment activities, including reviewing applications, maintaining candidate records, and supporting the hiring process.
- Supported HR payroll administration by helping maintain employee information and ensuring accurate documentation.
- Participated in HR systems management and administrative tasks to improve workflow efficiency and record organization.
- Assisted with performance management processes and employee-related documentation.
- Maintained confidential employee records and ensured accuracy in HR files and databases.
