Sajjad Uddin

Friendly and reliable Retail counter clerk offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude

BarBq tonite Restaurant | Mississauga, Ontario, Canada 10/2022 to 03/2023

• Accepting payments from customers for their meals and beverages. This can involve handling cash, credit card transactions, mobile payments, or any other payment methods the restaurant accepts.
• Inform customers about ongoing promotions, special deals, or upsell certain items to increase revenue for the restaurant.
• Worked closely with servers and kitchen staff to ensure orders are accurate and timely.
• Responsible for processing orders over the phone or at the takeout counter.
• Maintained a friendly, attentive, and able to answer any questions customers may have about their bills or the payment process.

• Handled customer orders, advised on specials and modified orders to suit customer needs.
• Managed over 80 cash & card transactions daily.
• Trained 15 employees on customer service BDP's & how to handle stressful situations.

• Performed various sales/customer services to ensure complete customer satisfaction.
• Operated a computerized point-of-sale system.
• Maintained a high level of postal products, services, and delivery knowledge.
• Process financial transactions (cash, cheques, debit & credit card payments).
• Receive, sort, and sequence mail items.
• Conduct merchandising and inventory control.

• Coached employees and trained them on methods for handling various aspects of sales, complicated issues, and demanding customers.
• Built positive relationships with customers to increase repeat business.
• Quickly and accurately counted drawers at the start and end of each shift.
• Trained team members on cash register operation and cash handling.
• Prepared and mailed customer invoices, processed payments, and documented account updates.

Post-Graduation | Web Development  Till/12/2024 

Conestoga College, Brantford 

Bachelor’s in engineering | Computer Science 06/2017 -06/2021

Osmania University, Hyderabad, India.