Salam Al-Rubayee

Results-driven sales professional with a track record of building lasting client relationships and delivering exceptional customer service. Skilled in identifying client needs, providing detailed product knowledge, and managing complex negotiations to meet and exceed monthly sales targets. Committed to maintaining a high-pressure, fast-paced environment while ensuring a seamless, high-satisfaction purchasing experience.

Owner - Dukkan Mediterranean Kitchen - Thornhill

(2020-02 - 2025-09)

• Manage the full restaurant sales lifecycle, resulting in a consistent 15% achievement of monthly volume quotas.
• Built strong relationships with clients as well as team members.
• Maintained high Google review rating 4.7/ 5 stars with over 400 reviews
• Made sure daily tasks getting completed and up to standards
• Developed a reputation for the brand with clients and vendors

Store Manager - Tumi - Vaughan

(2016-09 - 2019-09)

• Consistently exceeded monthly sales targets, achieving a performance increase of 6.5%
• Directed and oversaw the execution of semi-annual store inventories.
• Successfully built and developed a high-performing team by recruiting, training, and coaching individuals across various store positions.
• Responsible for overseeing the store operations of a five-member team
• Utilized and further developed oral communication skills in daily interactions with upper management, head office, and while managing key operational responsibilities such as payroll, scheduling, and supply procurement.
• Led weekly team meetings to promote a positive and collaborative work environment among store employees.

Assistant Manager - Harry Rosen - Vaughan

(2009-09 - 2016-09)

• Maintained a consistent sales record, consistently ranking within the top three sales performers in the store.
• Established strong customer relationships, resulting in a significant clientele base within the high-net-worth market
• Demonstrated strong problem-solving skills by efficiently resolving customer issues and concerns.
• Inspired and empowered team members to deliver exceptional customer experiences.
• Managed daily tasks such as scheduling, payroll and inventory.
• Participated in annual and quarterly sales and loss prevention meetings.
• Managed a team of fifteen employees, including a designated key holder.
• Served as a liaison between corporate headquarters and store management, ensuring effective communication.
• Partnered with the store manager to design and launch a talent development program for the store.

Business Administration - Business Administration - Seneca College