WORK EXPERIENCE
Electronic Arts (EA SPORTS FC) | Vancouver, BC
Associate Live Operations Producer | October 2024 - December 2025 (TFT)
- Coordinate cross-functional workflows between engineering, design, content, and creative teams to deliver player-facing updates and features on accelerated timelines
- Manage project tracking and task coordination using Jira and Monday, ensuring clear priorities, dependencies, and delivery schedules across multiple concurrent initiatives
- Create and maintain documentation for operational processes, platform specifications, and delivery requirements to support consistent production standards
- Identify and resolve blockers proactively by maintaining visibility across pipelines and facilitating communication between technical and creative stakeholders
- Author player-facing communications and content updates, balancing quality standards with speed and iteration velocity
- Drive alignment across teams with competing priorities through clear communication, structured planning, and proactive risk management
- Break down complex production challenges into actionable workflows that balance stakeholder needs with delivery constraints
Dooly | Vancouver, BC
Marketing and Field Events Manager | January 2019 - December 2023
- Managed end-to-end creative production workflows for multi-channel marketing campaigns, coordinating external creative agencies and internal stakeholders to deliver assets across paid and owned channels
- Built repeatable production processes and documentation that improved team efficiency by 50% and accelerated campaign delivery timelines
- Coordinated vendor relationships and creative development cycles, ensuring clarity on deliverables, timelines, and quality standards while maintaining version control and asset organization
- Managed concurrent project timelines using Jira and Monday, tracking asset status, identifying dependencies, and proactively resolving blockers to ensure on-time delivery
- Created and edited marketing assets using Photoshop and video editing tools, maintaining hands-on involvement in creative execution alongside production management
- Applied performance analytics to refine creative tactics and workflows, increasing engagement rates by 25% and improving campaign ROI by 50%
- Negotiated and managed $100K+ in partnership agreements, coordinating deliverables and maintaining stakeholder alignment throughout execution
East Side Games | Vancouver, BC
Marketing and Communications Project Manager | April 2017 - January 2019
- Orchestrated $1M product marketing launch coordinating creative, development, and distribution teams across multiple workstreams, delivering 25% sales lift
- Managed creative production pipelines for integrated marketing campaigns, coordinating asset development, review cycles, and delivery across paid channels (social, digital advertising, events)
- Built content production workflows tailored to gaming communities that increased social engagement by 50% and live event participation by 20%
- Collaborated with creative teams using Figma and Miro to develop campaign briefs, creative concepts, and asset specifications
- Produced and edited video content for marketing campaigns, managing production workflows from concept through final delivery
- Coordinated large-scale community events for 1000+ attendees, managing vendor relationships, logistics, timeline coordination, and on-site execution
72andSunny | Los Angeles, CA
Marketing and Events Manager | January 2015 - March 2017
- Delivered 40+ brand activation campaigns managing creative production, vendor coordination, and cross-functional team alignment to achieve full attendance objectives and $80K+ revenue
- Partnered with creative agencies to coordinate asset development, managing feedback loops, revision cycles, and delivery schedules
- Led campaign production teams of 10+ members through development and execution cycles, maintaining budget parameters and delivery timelines
- Designed campaign assets and presentations in Photoshop, supporting creative production needs alongside project management responsibilities
- Edited promotional videos and event content, maintaining hands-on creative production skills while managing broader workflow coordination
TECHNICAL PROFICIENCIES
Project Management & Production Tools: Jira | Monday | Asana | Airtable | Confluence | Google Workspace | Microsoft Office Suite
Creative & Asset Management: Figma | Miro | Photoshop | Video Editing (Adobe Premiere, Final Cut Pro) | Asset Tracking & Version Control | File Organization & Naming Conventions
Production Capabilities: Creative Production Management | Cross-Functional Coordination | Workflow Design & Process Building | Vendor Management | Task Prioritization & Workload Balancing | Risk & Blocker Resolution | Creative Brief Development | Quality Assurance | Timeline & Sprint Planning | Stakeholder Communication | Documentation & Specs Management
Industry Experience: Mobile Gaming | Creative Agencies | Live Operations | UA & Growth Marketing | Entertainment Production
