Specialist – Scheduling & Exams at Higher Colleges of Technology (DMC) (2018-09 – 2025-04)
- Scheduling of courses in Scientia (Splus) & Banner according to program specifications and pre requisites to meet students' curricular needs taking into consideration particularities of the campus
- Coordinate with Central Registrar Office to ensure sufficient enrolment in each course/course section
- Coordinate with Central Registrar Office to communicate updates on schedules to reflect cancellations, rescheduling, addition, or modification of academic courses in a timely and accurate manner.
- Develop and maintain up-to-date and accurate classroom schedules for each semester to achieve maximum classroom utilization across campuses taking into consideration seating capacity.
- Prepare exam schedules in (ESS) by allocating rooms and proctors as needed in collaboration with Student Affairs Central Services.
- Work closely with Central Registrar Office during scheduling and registration processes to effectively and efficiently accommodate for the number of students and faculty.
- Communicate exam schedules to students and faculty within the campus in a timely and accurate manner.
Assistant Registrar at Institute of Management Technology (IMT) (2016-08 – 2018-09)
- Confirm all admission decisions forwarded by the Admissions Office Staff
- Verify the authenticity and validity of all admission documents
- Follow-up for timely retrieval of missing documents
- Prepare required data and related institutional information for CHEDS and KHDA
- Semester Registration of students
- Design and publish the Academic Calendar
- Collect and verify semester grade results before release to students
- Prepare official transcripts, provisional letters, and graduation certificates
- Process academic credit transfer cases for inbound and outbound students
- Generate lists of graduating students upon completion of academic requirements
Program Officer at Institute of Management Technology (IMT) (2015-09 – 2016-08)
- Planned, coordinated, and monitored all academic program activities
- Ensured the timely and accurate registration of students
- Prepared class schedules and examination schedules for all programs
- Maintained student attendance records
- Provided timely support to the Program Director for various academic activities
- Coordinated with faculty for all requirements to support teaching and learning
- Prepared faculty teaching plans
- Generated letters of confirmation for visiting faculty
- Sent necessary documents to visiting faculty such as course outlines, class schedules, attendance sheets and other documents from the Program Director
- Prepared payment forms at the end of the semester for submission to the accounts department
Controller of Examinations at Preston University-Ajman (2013-01 – 2014-12)
- Planned, coordinated, and monitored all activities to assure efficient and effective department operations and improve relationships with other administrative staff and the faculty
- Developed procedures in collaboration with the Quality Assurance Department that streamlined examination handling, student record maintenance, and reduced errors by 70%
- Generated confidential reports on the quality of examination papers that included details for meeting submission deadlines, using correct language, following the prescribed format, and that fair and consistent marking took place
- Trained all departmental staff on routine duties and new processes
- Delegated responsibility for several key tasks to the department staff as part of an employee development initiative
- Promoted academic integrity through closer examination room supervision and simplified proctoring procedures
Assistant Controller of Examinations at Preston University-Ajman (2003-01 – 2012-12)
- Provided administrative assistance and technical support to the Controller of Examinations and Director General for the distribution of course records, exam schedules, and other internal documents
- Prevented examination scheduling conflicts with students by developing a cross-check system that merged class timing and exam date information
- Supported the Controller of Examinations in allocating responsibilities to the department staff
- Arranged posting of examination timetables on campus and on the university website
- Planned and coordinated with department team members for question paper review through the Quality Assurance (QA) Unit
- Generated confidential reports on exam paper quality in terms of grammatical excellence, timeliness of submission, and grading equity
- Released semester grade results to students, parents, and guardians by email
- Edited exams based on QA review comments and assisted the Exam Controller in passing the information to faculty
- Digitized graded answer sheets and generated transcripts for academic programs
- Created a highly effective and flexible filing system that recorded student marks for assessments and generated real-time reports when required