Sandeep Kaur
Area Manager
Talent
47 Bushwood trail, Brampton, ONMember since May 21, 2026
Budgeting and reportingPersonal training and developmentCustomer Relationship Management Software (CRM)Microsoft OutlookCash handlingComplaint ResolutionStocking and replenishingSales expertiseStaff Management
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Budgeting and reportingPersonal training and developmentCustomer Relationship Management Software (CRM)Microsoft OutlookCash handling
About
A reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Experience
Area Manager - POPEYES - Portage la prairie, MB
(2019-11 - 2022-10)
- Resolved customer complaints while prioritizing customer satisfaction and loyalty
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags
- Followed through with client requests to resolve problems
- Took payment information and other pertinent information such as addresses and phone numbers to place Orders
- On boarded new employees with training and new hire documentation
- Approved regular payroll submissions for employees
- Managed inventory control, cash, store opening and closing procedures
Customer Service Assistant - WALMART - Portage la prairie, MB
(2019-03 - 2021-03)
- Help customers with different products they are looking for
- Help them understand the product and services offered by company
- Do exchange, replace or refund of products on daily basis
- Deal with complaints and compliments from customers
- Activation of phone cards and gift cards
- Handle all requests made for money orders
- Ensure high degree of customer satisfaction which is important to the growth of retail stores
- Handle and transfer all the calls for different departments at Walmart
Shift Supervisor - McDONALD'S - Portage la prairie, MB
(2021-05 - 2022-06)
- Prepared and served beverages such as coffee, tea and fountain drinks
- Performed general maintenance duties, including sweeping and mopping floors, wiping counter tops, and bringing the garbage to the dumpster
- Handling of cash during the change of shift and resolving the problems with the customers
- Served orders to customers at windows, counters, and tables
- Train new crew members on different stations
Screening Officer - Winnipeg Richardson International Airport - Winnipeg, MB
(2022-10 - 2026-04)
- Screened passengers and luggage
- Asked security questions of passengers
- Directed passengers through security equipment
- Reported suspicious activity to appropriate authorities
- Ensured a safe and respectful environment at all times
- Comply with safety measures
- Worked with passengers to ensure their needs, as well as security regulations, are met
Education
High School Diploma - business management - Mohawk college (2019)
Skills
Area Manager
