Sandeep Ralhan

Expert in the quality system documentation and implementation. Hands on performance to drive bottom line results with net profit contribution. Sound knowledge of quality and regulatory standards such as ISO 9001 and 14001, 16949, American Bureau of Shipped (ABS), Canadian Standards Association (CSA), and Underwriter Laboratories (UL). Increased organizational profitability by 15% by improving the overall product flow.

Improved

On-Time Delivery by 20% by efficiently and effectively monitoring KPI's. Eliminate or reduce roadblocks to reduce the overall Cost of Quality (COQ).

Reduced

Non-conformances, Deficiencies and Rework Hours by 90% by reduced or eliminated inefficiencies. Proficient in statistical process control techniques for monitoring and controlling the processes. In depth knowledge of the diverse business functions and principles such as internal and external auditing, supply chain, customer service, production, and manufacturing.

Ability to coordinate, develop, and execute the process improvement activities utilized various Lean and Six Sigma tools and techniques. Exceptional organizational, problem-solving, and interpersonal skills. Excellent working knowledge of MS office and various business software such as ERP and CRM.

Operations Manager - CKF Inc. - Etobicoke

(2023-06)

Directing the Production work force in the daily execution of the production schedule, ensure the department meets all production orders at the right quality, time, and lowest cost.

• Following up on problems that cause production to vary from standard efficiency and quality.
• Oversee production scheduling, using efficient use of resources.
• Promoting consistent application of plant and corporate policies and procedures across all shifts
• Monitoring shift manning levels, identifying correct labour variances, drive the culture of change management to improve the productivity and reduce the cost of manufacturing.
• Ensuring accurate daily reporting of production data, generate trend reports.
• Identifying inherent process characteristics that produce non-conforming product and takes steps to eliminate them, keep quarantined inventory to a minimum.
• Liaise between with Production Scheduler, Process and Maintenance departments to quickly resolve equipment, process, quality, and efficiency problems.
• Fostering a motivated, enthusiastic, and respectful work force with a good working environment
• Oversee training and development of all Production employees.
• Working with Human Resources to ensure disciplinary action is applied fairly and consistently when required in accordance with Company Policies and Procedures
• Ensuring safe work habits and conditions in all production areas, work closely with Corporate OH&S Manager to prevent incidents and injuries in the plant.
• Investigating production problems and engineer solutions through equipment, methods, manpower or procedural changes.
• Providing project management for production improvement projects
• Applying principles of Lean Manufacturing, Continuous Improvement, and other tools to improve productivity and lower operating costs.

Operations Manager - Mirus International Inc. - Brampton

(2020-06 - 2023-05)

Ensured adherence to key performance objectives to meet and exceed business and customer expectations.

• Recruited, selected, trained, assigned, scheduled, and coached employees, communicated job expectations, planned, monitored, appraised, and reviewed job contribution.
• Resolved process inefficiencies through effective analysis and resolution of deficient areas.
• Devised strategies to ensure growth of programs enterprise-wide, identified and implemented process improvements that maximize output and minimized costs.
• Empowered employees by coordinated necessary resources to effectively handle needs and achieve objectives.
• Mitigated risks across departments through root cause analysis and development of optimal solutions.
• Contributed operations information and recommendation to strategic plan and reviews; prepared and completed action plans; implemented production, productivity, quality, and customer-service standards; resolved problems; completed audits; identified trends.
• Forecasted requirements; prepared an annual budget; scheduled expenditure; analyzed variances; initiated corrective action.
• Developed operations system by determined product handled and storage requirements; developed, implemented, enforced, and evaluated policies and procedures; developed processes for received product, equipment utilization, inventory management and shipped.
• Analyzed process workflow, employee and space requirements and equipment layout; implemented changes.
• Maintained safe and healthy work environment by established, followed, and enforced standards and procedures; complied with legal requirements.
• Accomplish operations and organization mission by completing related results as needed.
• Responsible for all department managers and supervisors, with reviewed/approved responsibility for all operations employees.
• Ran a safe, injury/accident-free workplace.
• Managed relationships with key operations vendors.
• Communicated with safety department to ensure all processes remain compliant with OSHA and other government regulations.
• Worked closely with COO and management team to set and/or implement policies, procedures, and systems and to follow through implementation.
• Worked closely with inventory manager and team to perform analysis of our inventory and ensure we utilized our inventory effectively and purchased the right equipment.

Quality Assurance Manager - Mirus International Inc. - Brampton

(2017-03 - 2020-05)

Drove company quality standards, supported external audits and regulatory inspections, and applied feedback to correct deficiencies.

• Maintained quality standards and production consistency by reviewing and approved procedural changes.
• Drove quality objectives thorough implementation of continuous improvement initiatives.
• Specified quality requirements of raw materials with suppliers to meet organization's requirements.
• Built and maintained relationships with all department managers, external partners, and vendors to make decisions regarding operational activities and strategic goals.
• Measured & monitored the process performance through various key performance indicators.
• Consulted with all managers and suppliers in case of any deficiencies, non-conformances, and customer complaints.
• Efficiently used various quality tools for the overall improvement of the organization.
• Facilitated proactive solutions by collecting and analyzing quality data.
• Recorded, analyzed, and distributed statistical information to the whole team.
• Worked with all departments to achieve the Organization's Quality Objectives.
• Coordinated with purchase department on evaluation/re-evaluation of suppliers.
• Prepared management review met schedule and conducted the management review met.
• Proficiently did the root cause analysis and implemented corrective action.
• Lead the transition from ISO 9001:2008 to 9001:2015 standard.
• Prepared the audit schedules, led, and conducted the internal and external audits including prepared audit reports.
• Provided training to the whole team for the awareness of the requirements of ISO 9001:2015 standard.
• Kept records of quality reports, statistical reviews, and relevant documentation.
• Time to time reviewed all the functions, to check the effective implementation of Quality Management System.
• Provided staff with ongoing guidance, training, and development to maximize team performance and improve compliance.
• Kept track of all instruments and updated calibration log.

Quality Engineer (Quality Management Representative)

(2012-08 - 2017-03)