Realtor's Assistant - Diamond Realty - Calgary, AB
(2026-03)
- Coordinate listings and transaction administration from listing preparation through closing
- Manage MLS updates, ShowingTime, documentation, and client communications
- Prepare marketing materials, social media content, and listing presentations
- Coordinate with clients, agents, lawyers, photographers, and other industry professionals
- Maintain organized transaction files and ensure deadlines are met
- Assist with open house preparation, promotion, and coordination
- Track transaction deadlines, conditions, and important dates
- Assist with listing launches, amendments, price changes, and other ongoing listing updates
Guest Experience Supervisor - RnR Wellness Spa - Calgary, AB
(2019-04)
- Provided outstanding customer service through remote and in-person interactions, addressing client inquiries and concerns with professionalism
- Managed reservations and coordinated diverse service requests, including group bookings and special accommodations
- Oversaw website updates and social media content to enhance customer engagement
- Trained and supervised new team members to ensure high standards of guest services
- Assisted the owner in all spa-related administrative functions
- Implemented strategies to improve sales and customer satisfaction
Legal Assistant - KH/Dunkley Law Group - Calgary, AB
(2025-08 - 2026-03)
- Greet clients and visitors professionally while managing front desk operations and maintaining a positive first impression of the firm
- Answer, screen, and direct phone calls; take accurate messages and respond to general inquiries
- Schedule client appointments, manage calendars for lawyers, and coordinate meetings or court dates
- Complete and send out client reports, lender reports, and builder client reports in a timely and accurate manner
- Maintain and organize client files (both physical and digital) ensuring confidentiality and compliance with legal requirements
- Monitor and track incoming and outgoing mail, courier deliveries, and legal documents
- Process client payments, issue receipts, and assist with billing and invoicing tasks
- Provide administrative support including photocopying, scanning, data entry, and ordering office supplies
- Liaise with clients, lenders, builders, opposing counsel, and external agencies in a professional and courteous manner
- Support lawyers with case preparation, file management, and document retrieval
- Uphold confidentiality and handle sensitive information with discretion
Paralegal - TC Energy - Calgary, AB
(2023-02 - 2024-06)
Provided administrative and customer support in the Legal Requirements Monitoring Department.
- Reviewed legislative changes and communicated updates to relevant departments
- Assisted in compliance monitoring, document rebranding, and policy creation
- Managed email correspondence and updated SharePoint for improved usability
- Facilitated onboarding processes for new employees, ensuring compliance with training requirements
Legal Assistant - Diamond & Diamond Lawyers LLP - Calgary, AB
(2022-09 - 2023-02)
- Prepare and manage real estate transactions documents, including purchase/sale agreements, mortgages and refinances
- Open and close residential real estate files in accordance with Alberta conveyancing procedures
- Liaise with realtors, clients, financial institutions, to facilitate timely closings
- Draft correspondence and final reporting packages for clients and lenders
- Schedule signing appointments
Administrative Assistant - Hutton Safety Group - Calgary, AB
(2019-04 - 2022-09)
- Managed virtual onboarding for new employees and subcontractors
- Monitored compliance documentation and facilitated necessary updates
- Tracked and managed client site orientation records
- Reviewed and approved certification documents for company-wide compliance
Front-End Supervisor - Community Natural Foods - Calgary, AB
(2017-01 - 2019-04)
- Provided exceptional customer service and resolved client concerns efficiently
- Supervised a team of five cashiers, ensuring smooth front-end operations
- Processed transactions, returns, and exchanges while promoting company loyalty programs
- Coordinated store cleanliness and merchandising efforts to optimize customer experience
Cashier - Sobeys - Calgary, AB
(2012-01 - 2017-01)
- Delivered excellent customer service by assisting with purchases, returns, and inquiries
- Processed transactions accurately and maintained balanced cash registers
- Assisted customers in locating products and promoted store promotions
