Sanjay Veeravalli

Results-driven HVAC business leader with over 19 years of experience in Service, Aftermarket, Commercial HVAC, Lifecycle Solutions, and Business Operations, including more than 14 years with Carrier. Proven track record of delivering sustainable revenue growth, profitability improvement, operational excellence, and customer satisfaction across the UAE market. Experienced in managing full Profit & Loss (P&L), driving aftermarket growth strategies, developing service operations, leading high-performing teams, and building long-term relationships with customers, dealers, distributors, contractors, consultants, facilities management companies, government entities, and industrial clients.

Successfully achieved 22.4% revenue growth while reducing operational costs by 11.15%, improving business margins and operational efficiency. Strong expertise in Annual Maintenance Contracts (AMC), repair services, modernization solutions, spare parts business, customer retention, business development, channel management, digital tools adoption, and strategic planning. Known for combining commercial acumen, customer-centric leadership, and operational discipline to drive business growth and organizational performance.

General Manager - ALFA GLOBAL HSE - Abu Dhabi, UAE

(2025-03)

• Hold full Profit & Loss responsibility for HVAC and Health & Safety Equipment divisions.
• Lead sales, procurement, warehousing, logistics, finance, and operational functions.
• Develop and execute business strategies focused on revenue growth, profitability improvement, and market expansion.
• Delivered 22.4% revenue growth while reducing operating costs by 11.15%.
• Manage supplier relationships, strategic sourcing initiatives, and commercial negotiations.
• Build and mentor high-performing cross-functional teams, improving productivity and customer satisfaction.
• Lead tendering activities, pricing strategies, and contract negotiations.
• Develop long-term relationships with key customers across government, oil & gas, facilities management, construction, and industrial sectors.
• Implement inventory optimization and operational improvement programs to improve working capital and reduce excess stock.
• Prepare financial reports, business reviews, and strategic recommendations for shareholders and senior stakeholders.
• Achieved 22.4% revenue growth within FY2025.
• Reduced operating costs by 11.15%.
• Improved overall business profitability and operational efficiency.

Assistant Manager – Service & Aftermarket Business PAP - CARRIER CORPORATION - Abu Dhabi, UAE

(2017-01 - 2025-02)

• Execute Parts, Service and Aftermarket business activities across assigned territories with responsibility for revenue growth, gross margin improvement, and market share expansion.
• Develop and execute business plans aligned with regional objectives and profitability targets.
• Manage strategic customer relationships with Government entities, Oil & Gas companies, Facilities Management organizations, contractors, consultants, dealers, and commercial customers.
• Drive lifecycle service offerings include Annual Maintenance Contracts (AMC), repairs, modernization solutions, spare parts sales, and pull-through opportunities.
• Identify new market opportunities and expand Carrier's aftermarket footprint through proactive business development initiatives.
• Collaborate closely with operations, logistics, procurement, technical teams, and fulfillment functions to ensure timely project execution and revenue realization.
• Utilize SAP and CRM systems for opportunity management, forecasting, customer engagement, and business planning.
• Monitor sales pipeline performance and forecast accuracy to support strategic decision-making.
• Conduct customer business reviews and develop customized service solutions that improve customer retention and satisfaction.
• Support equipment sales through value-added lifecycle service offerings and aftermarket solutions.
• Ensure achievement of annual sales, revenue, profitability, and customer satisfaction targets.
• Mentor team members and promote a culture of accountability, collaboration, and continuous improvement.
• Consistently achieved annual sales and gross margin targets.
• Successfully expanded aftermarket business through customer retention and lifecycle service solutions.
• Built strong long-term relationships with key accounts across multiple sectors.
• Improved forecast accuracy and pipeline visibility through effective CRM and SAP utilization.

Senior Sales Representative - CARRIER CORPORATION - Abu Dhabi, UAE

(2012-02 - 2016-12)

• Managed spare parts & service sales, maintenance contracts, and aftermarket opportunities across key customer accounts.
• Developed and maintained strong customer relationships within government, commercial, and industrial sectors.
• Generated new business opportunities through proactive market engagement and customer development activities.
• Supported business growth through effective account management and project follow-up.
• Coordinated with internal departments to ensure timely project delivery and customer satisfaction.

Sales Manager - KEERTHU TRADING - Sharjah, UAE

(2011-01 - 2012-02)

• Managed sales operations, customer development, and business growth activities.
• Developed new business opportunities and expanded customer base across the UAE.
• Negotiated contracts and maintained strong customer relationships.

Sales Manager - AL NOOR VENTILATION EQUIPMENT MANUFACTURING CO. - Sharjah, UAE

(2006-09 - 2011-06)

• Managed HVAC product sales and customer development activities.
• Built relationships with contractors, consultants, and project stakeholders.
• Supported project specifications, product approvals, and business development initiatives.

Marketing Specialist - MESSE MIDDLE EAST - Dubai, UAE

(2005-12 - 2006-07)

• Supported business promotion, customer engagement, and marketing activities.
• Coordinated industry exhibitions and commercial events.

Master of Business Administration - International Business - Viswa Bharathi P.G. College of Engineering and Management

Bachelor of Science - Electrical & Electronics Engineering - Osmania University