Customer Service Specialist
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I am seeking part-time work at a bank, an office or even a juice shop or restaurant where I can utilize my customer service, supervision, and food preparation skills. With experience in providing exceptional customer service, managing inventory, and ensuring a clean and organized environment, I am eager to contribute to a dynamic team and help create a positive experience for customers.
During my tenure at Mangala Jewellers, I excelled in providing top-notch customer service, guiding customers in selecting jewelry, and managing inventory with precision. As a Store Assistant, I was responsible for cash handling, maintaining merchandise displays, and ensuring a clean and safe shopping environment. I also collaborated with my team to meet sales targets and improve overall store operations.
Later, as a Store Manager, I led a team, implemented customer service strategies that increased satisfaction scores by 20%, and oversaw daily operations, ensuring adherence to store policies and quality standards. My experience at Mangala Jewellers has honed my skills in customer engagement, team leadership, and operational efficiency.
Post Graduate Diploma in Strategic Marketing Communications
