Sara Sansalone

Highly motivated, empathetic and problem-solving worker with an extensive academic background in psychology as well as direct work experience in customer service, leadership and interpersonal roles. Possesses skills in active listening, decision making and de-escalation to ensure a smooth and effective customer service experience for all parties involved.

Psychotherapist Intern - PsyMontreal - Montreal, Canada

(2025-09 - 2025-12)

• Conducted 50-minute talk therapy sessions with diverse clientele to alleviate stressors
• Collaborated with clients to establish, maintain and/or refine treatment plans/goals of therapy
• Maintained accurate, up to date, and confidential client notes
• Engaged in regular clinical supervision to discuss client progression and refine therapeutic techniques

Loss & Prevention Associate - Browns Shoes - Montreal, Canada

(2022-01 - 2025-12)

• Screened and processed online orders for fraud
• Called customers to verify information
• Collaborated and aided team in decision-making

Psychology Tutor - McGill University - Montreal, Canada

(2021-01 - 2023-12)

• Educated students on advanced statistics, perception and behavioral science
• Mentored and advised students on their studies

Cashier - Dollarama - Montreal, Canada

(2021-01 - 2022-12)

Note-taker - McGill Psychology Student Association (MPSA) Note-taking Club (NTC)

(2021-01 - 2021-12)

• Transcribed lectures on perception word for word

Note-taking Editor - McGill Psychology Student Association (MPSA) Note-taking Club (NTC)

(2020-01 - 2020-12)

• Edited transcribed lectures on personality by adding diagrams

Master of Arts in Education - Counselling Psychology - University of Ottawa (2024-09 - 2026-04)

Bachelor of Arts - Psychology - McGill University (2020-01 - 2023-12)