Financial Sales Representative/Lending Specialist - Cash 4 You - Woodstock, ON
(2026-01)
- Processed loan applications by verifying customer documentation, evaluating eligibility, and ensuring compliance with lending policies and regulations.
- Educated customers on loan products, repayment options, and financial services while delivering personalized, solution-oriented support.
- Managed cash transactions, loan payments, and daily balancing with a high degree of accuracy in a fast-paced environment.
Sales Manager - Aden Footwear & Fashion - Woodstock, ON
(2009-01 - 2025-09)
- Led daily store operations, coached sales associates, and drove team performance to consistently achieve sales goals.
- Built strong customer relationships by providing personalized service, resolving escalated concerns, and enhancing the overall shopping experience.
- Managed inventory, merchandising, and sales performance to optimize store operations and revenue growth.
Client Service Representative - CIBC - Toronto, ON
(2011-02 - 2011-11)
- Promoted banking products and services by identifying client needs and providing tailored solutions, leading to increased customer retention and cross-selling success.
- Handled cash, cheque, wire-transactions, fund transfers, and debit/credit card orders accurately and efficiently.
- Maintained security of customer accounts and confidentiality of customer personal information.
Customer Service Representative - CitiFinancial - Toronto, ON
(2007-06 - 2008-06)
- Assisted customers with account management, including billing inquiries, payment processing, and loan servicing.
- Collaborated with cross-functional teams to identify and escalate complex issues to ensure timely resolution and continuous improvement of customer service processes.
Customer Service Representative - Bell Canada - Toronto, ON
(2004-11 - 2007-06)
- Educated customers on available products, plans, and promotions, offering personalized recommendations to enhance customer service experience.
- Resolved billing inquiries, troubleshooting technical issues, and assisted customers with account changes for Bell Canada's mobile, internet, and television services.
