Serge Azier
Senior Project & Program Manager
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About
Senior executive with more than 20 years of experience in Information Technology, business transformation, portfolio management, governance, ERP implementation, and strategic program delivery. Over 15 years of experience serving as PMO Director, Portfolio Director, Program Director, ERP Director, and Senior Project Manager within public-sector organizations, multinational corporations, and large-scale transformation environments. Recognized expertise in portfolio governance, digital transformation, enterprise-wide ERP deployments, benefits realization management, organizational performance improvement, and PMO implementation.
Proven track record leading complex, multi-site, and international initiatives across North America, Africa, Asia, and South America. Professional experience includes leadership roles with major organizations such as CNESST, VEGPRO International, TELUS Health, SOGEMA Technologies, Shell International, and Mentoria Guru. Recognized for the ability to align investments with business priorities, establish governance frameworks, engage executive stakeholders, optimize business processes, and deliver measurable organizational value.
Experience
PMO Director at MENTORIA GURU (2026)
Led the creation and implementation of the organization's Project Management Office (PMO) to strengthen governance, improve project portfolio performance, and support organizational growth.
- Established the corporate PMO and developed project management standards and methodologies.
- Designed governance frameworks, decision-making processes, and executive reporting mechanisms.
- Implemented executive dashboards and portfolio performance indicators.
- Developed benefits realization and value measurement practices.
- Improved organizational project management maturity and resource planning capabilities.
ERP Program Director – Microsoft Dynamics 365 at VEGPRO INTERNATIONAL (2023 – 2025)
Directed a major digital transformation program involving the deployment of Microsoft Dynamics 365 and Manufacturing Execution Systems (MES) to modernize operations and improve organizational performance.
- $12M transformation program
- Multi-site deployment across Quebec, British Columbia, and Florida
- Enterprise-wide transformation impacting multiple business functions
- Directed a multi-site enterprise transformation program across Canada and the United States.
- Led governance, planning, and execution of Dynamics 365 F&O and MES deployments.
- Aligned Finance, Procurement, Production, Inventory, Warehousing, and Sales functions.
- Implemented benefits realization and strategic performance management frameworks.
- Managed executive reporting, stakeholder engagement, and system integration partners.
Portfolio Director at CNESST (2020 – 2022)
Led three strategic portfolios supporting the execution of CNESST's 2019–2023 Strategic Plan, ensuring governance, performance management, and organizational alignment.
- Managed three enterprise-wide strategic portfolios.
- Advised executive leadership on governance and organizational transformation initiatives.
- Implemented benefits realization and portfolio performance frameworks.
- Developed strategic roadmaps and executive dashboards.
- Directed portfolio-level risk management, prioritization, and investment decisions.
Director of Professional Services at SOGEMA TECHNOLOGIES (2019 – 2019)
Directed the Professional Services Department and managed an international portfolio of government tax administration projects.
- Portfolio exceeding $15M USD
- Eight simultaneous government projects
- Africa, Asia, and South America
- Led an international portfolio of eight government transformation projects.
- Supervised Project Directors, Business Analysts, and Functional Experts.
- Established portfolio governance, performance management, and risk management frameworks.
- Developed executive reporting and portfolio performance dashboards.
- Supported government agencies in modernization and business transformation initiatives.
Regional ERP Director & Program Director at SHELL INTERNATIONAL (1999 – 2011)
Directed large-scale ERP transformation programs aimed at standardizing business processes, modernizing management systems, and improving operational performance across multiple African subsidiaries.
- Directed multinational ERP programs across up to ten countries.
- Managed multi-million-dollar transformation initiatives.
- Standardized business processes across regional operations.
- Led multicultural and geographically dispersed teams.
- Contributed to the digital transformation and operational modernization of Shell Africa.
Education
Master's Degree in Production Management – National Institute of Technical and Professional Education
College Diploma in Production Management – National Institute of Technical and Professional Education
