Sewa Ahmed

Exceeded company revenue goals and store sales targets by developing customized wireless solutions aligned with individual client needs, lifestyles, and budgets. Generated new sales opportunities through proactive cold calling, networking, and social media outreach while strengthening long-term client relationships. Managed client accounts from billing inquiries through ongoing service support, providing knowledgeable guidance on wireless networks, plans, and solutions.

Communications Specialist - Glentel Inc. Tbooth/WirelessWave - London, ON

(2022-07 - 2025-02)

• Exceeded company revenue goals and store sales targets by developing customized wireless solutions aligned with individual client needs, lifestyles, and budgets.
• Generated new sales opportunities through proactive cold calling, networking, and social media outreach while strengthening long-term client relationships.
• Managed client accounts from billing inquiries through ongoing service support, providing knowledgeable guidance on wireless networks, plans, and solutions.
• Maintained accurate client contracts and agreements, supporting organized account management and consistent customer service.
• Built a strong repeat client base by combining needs-based selling, relationship management, and responsive post-sale support.

Sales Associate - Tommy Hilfiger - London, ON

(2020-01 - 2022-07)

• Consistently exceeded monthly, quarterly, and annual department sales targets through needs-based selling and personalized product recommendations.
• Served up to 250 customers daily, delivering professional service while addressing product, membership, and rewards inquiries.
• Built relationships with customers by identifying individual needs and recommending products aligned with customer preferences and requirements.
• Processed customer transactions accurately and efficiently using POS systems while maintaining a high standard of service.

Keyholder - Bulk Barn - London, ON

(2016-07 - 2020-01)

• Supported daily store operations as a Keyholder, assisting management with opening and closing procedures and maintaining compliance with company policies.
• Demonstrated exceptional product knowledge by accurately learning and utilizing 1,000+ product codes.
• Resolved customer complaints and concerns professionally, using problem-solving and communication skills to maintain positive customer experiences.

Legal Administrative Assistant - Donald W. Fulton Law - London, ON

(2016-09 - 2017-07)

• Coordinated client appointments, meeting rooms, court dates, and meetings to support efficient day-to-day legal operations.
• Prepared legal documents, correspondence, and court filings with attention to accuracy and deadlines.
• Communicated with clients regarding appointments and scheduling, providing professional and timely follow-up.
• Conducted legal research and supported lawyers with administrative and document-preparation needs.

Law Clerk – Co-op Program - Law - Fanshawe College (2025 - 2026)

Bachelors of Art - Political Science - University of Western Ontario (2018 - 2023)