Shabani Radjabu

Business Administration graduate with a 3-year Human Resources profile from Collège La Cité. I am recognized for my organizational skills, attention to detail, ability to work as part of a team, and my motivation. My goal is to actively contribute to the company's HR activities, particularly in the areas of project management, planning, recruitment, training, and organizational development.

Service Agent - Rogers / Bayshore - Ottawa, Canada

(2024-07 - 2024-08)

• Provide excellent on-site customer service.
• Manage the fulfillment and coordination of orders, maintaining a high level of efficiency even during peak periods.
• Offer active support to the team to ensure smooth service delivery and customer satisfaction.
• Demonstrate communication and teamwork skills when coordinating with colleagues and service staff.

Facilitator and Reception Assistant - Cité de Lumière Evangelique Nouvelle Alliance - Ottawa, Canada

(2024-01)

Non-profit organization

• Encourage reflection and individual awareness.
• Design presentations while managing a team.
• Share knowledge drawn from psychology, spirituality, and a sense of belonging for human well-being.
• Create a caring and collective atmosphere.
• Inspire participants to adopt healthy lifestyle habits.

Reception Assistant - Cité de Lumière Evangélique de La nouvelle Alliance - Ottawa, Canada

(2024-01)

• Warmly welcome approximately sixty visitors or guests.
• Respond to questions or needs with courtesy.
• Maintain a pleasant and organized welcoming environment.
• Teamwork with members of the for-profit organization to plan activities and ensure their smooth operation.
• Development of a sense of responsibility, rigor, and perseverance in a demanding environment.

Advanced College Diploma - Business Administration – Human Resources - Collège la Cité (2023-09 - 2026-04)

Université Protestant au Congo (2021-10 - 2022-09)