Shad Bhowmik

6+ years of experience in delivering efficient, compliant, and data-driven Finance and HR operations across Global Affairs Canada, HSBC, and Citibank. Driving operational excellence through automation, reporting optimization, and process improvement.

Proven track record of enhancing operational efficiency (up to 40%), strengthening internal controls (SOX-aligned), and enabling data-driven decision-making through FP&A, HR analytics and process automation. Skilled in Power BI, RPA, Excel, VBA, and HRIS systems, with expertise in AML, Regulatory Compliance, Budgeting, and Risk Management.

High Commission of Canada - Finance & HR Specialist

(Government of Canada | Global Affairs Canada)

Deliver integrated HR and financial operations, supporting onboarding, payroll coordination, and financial administration.

Process and validate AP/AR transactions, invoices, expense claims, and vendor payments, improving accuracy by ~15%.

Manage budget tracking, expenditure monitoring, and variance analysis, enhancing cost control (~10–12% improvement).

Perform account reconciliations and financial reporting, reducing discrepancies by ~15%.

Assist in payroll processing, benefits administration, and HRIS data management, ensuring accurate employee records.

Ensure compliance with SOX-aligned internal controls, audit standards, and financial governance policies.

Contribute to month-end and year-end close activities, improving reporting turnaround time by ~20%.

Develop automated dashboards and reports (Excel/Power BI), reducing manual workload by ~25%.

Generate HR analytics (headcount, turnover, cost insights) to support workforce planning.

Collaborate cross-functionally to enhance data governance, process standardization, and service delivery efficiency (~15%).

HSBC - Senior Officer (Wealth & Lending Operations)

Managed end-to-end loan and credit operations, including origination, disbursement, and repayment tracking.

Oversaw card operations, including issuance, transaction monitoring, and servicing.

Maintained portfolio health with delinquency rates below 2%, strengthening credit risk control.

Conducted risk assessments and control reviews, reducing operational risk by 15%.

Improved turnaround time and service quality through effective issue resolution.

Implemented process improvements, increasing efficiency by 20%.

Delivered performance insights on loan and card portfolios, contributing to a 25% improvement in outcomes.

Citibank N.A. - Officer (FX & Cross-Border Payments Operations)

Processed high-volume inward remittance transactions, ensuring timely settlement and compliance.

Performed AML, sanctions screening, and transaction monitoring on 100% of transactions.

Ensured adherence to cross-border payment regulations and internal risk frameworks.

Prepared and validated 50+ monthly reports with 99.9% accuracy.

Led automation initiatives, improving processing efficiency by 37%.

Resolved transaction discrepancies, reducing delays and improving workflow efficiency.

Enhanced customer experience, increasing satisfaction by 30%.

Eastern Bank PLC - Regulatory Reporting Officer

Managed regulatory reporting (FX Returns, RIT) with 100% compliance.

Automated reporting workflows, reducing manual effort by 40%.

Improved reporting accuracy through data validation and analysis.

Increased operational efficiency by 33% through process improvements.

Strengthened internal control frameworks and reporting governance.

Bachelor of Business Administration (BBA)

Shahjalal University of Science and Technology (SUST)

Major in Accounting & Information System (AIS)

CGPA: 3.76 Out of 4.00

2015-2019