Shailendra Singh

I am a hard working, honest individual. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, have a good sense of humour. I am able to work independently in busy environments and also within a team setting. I am outgoing and tactful, and able to listen effectively when solving problems.

Customer Service Representative*

CONCENTRIX RETAIL STORE,

• Provided exceptional customer service to all shoppers by actively listening to their needs and offering personalized assistance.
• Assisted customers in finding products and provided recommendations based on their preferences and budget.
• Operated cash registers accurately and handled cash transactions with precision.
• Maintained a clean and organized sales floor to enhance the shopping experience for customers.
• Stocked shelves and replenished inventory as needed to ensure product availability.
• Assisted with pricing and merchandising of products to maximize sales opportunities.
• Handled customer inquiries promptly and resolved any issues or complaints to ensure customer satisfaction.

College Diploma

Hospitality Management

Cambria College ( Surrey)