Shay H

I enjoy helping people find the right products for what they actually need, whether that means answering questions, explaining options, or simply making their shopping experience easier. I bring several years of retail and customer-service experience, along with a strong interest in snowboarding, winter sports, and outdoor recreation.

TELUS District Sales Manager (Contractor) at SPAR Inc. (2026-08 – Present)

• Support retail teams in providing knowledgeable, welcoming customer experiences.
• Help customers understand products and identify solutions based on their needs.
• Coach team members on product knowledge, customer interactions, and effective sales approaches.
• Assist with customer questions and escalations, working to find practical solutions.
• Support product presentation, inventory awareness, and day-to-day retail operations.
• Adapt quickly to different retail environments, products, customers, and team needs

Sales & Store Administrator at Pacific CoastCom (2025-06 – 2026-05)

• Advised customers on TELUS mobility and home-service products based on their individual needs.
• Provided product education and recommendations across wireless, internet, television, and home services.
• Maintained strong knowledge of products, promotions, and service policies to provide accurate customer information.
• Supported day-to-day store operations, customer follow-ups, and product-related inquiries.

Finance Administrative Assistant at Shaw GMC (2024-12 – 2025-05)

• Coordinated vehicle registration, contract documentation and time-sensitive administrative workflows in a high-volume environment.
• Managed accounts receivable tracking and supported finance documentation processes requiring strong organization and attention to detail.

TELUS Department Manager at Andre's Electronic Experts (2023-06 – 2024-12)

• Assisted customers with selecting technology products and services based on their individual needs.
• Developed strong product knowledge across TELUS Mobility, Internet, TV, and SmartHome Security products.
• Built positive customer relationships through knowledgeable recommendations and attentive service.
• Managed inventory forecasting, ordering, and reconciliation to support product availability.