Shekib Masoumi

Hardworking and organized professional with experience in customer service and team management. Skilled in handling day-to-day tasks, solving problems, and working well with customers and team members. Seeking a Front Desk position where I can apply strong communication and organizational skills to provide excellent customer service and contribute to the success of the company.

Garden Clerk - Produce Department at Superstore (2025-04 – 2025-08)

• Assisted customers with plant selection, gardening tools, and seasonal products
• Maintained the cleanliness and organization of the garden center
• Monitored plant health by watering, pruning, and checking for pests
• Restocked shelves and displays with plants, soil, fertilizer, and gardening supplies
• Updated price tags and promotional signage as needed
• Collaborated with team members to set up seasonal displays and sales events
• Answered phone inquiries regarding product availability and store hours

Manager - Student Affairs Directorate at University of Kabul (2012-07 – 2021-08)

• Provided advice and counselling to students on academic and career-related matters
• Coordinated and oversaw student welfare programs and services
• Addressed and resolved student issues, maintaining a safe and supportive environment
• Developed and managed initiatives that promoted student engagement, inclusion, and community building
• Supervised and mentored student affairs staff, volunteers, and student leaders, ensuring effective performance and professional development

General Manager at Canadanfund–sales department (2011-06 – 2012-07)

• Managed day-to-day operations, including sales tasks
• Monitors the prices of products in the local market, international market, and organizational policies
• Accomplished the products price and reporting between the Afghanistan office and the Canadian central office
• Developed good relationships with stakeholders, partners, and business owners

Bachelor of Arts in Psychology and Education Science – Kabul University (2009)