Address customer inquiries, troubleshoot issues, and provide product or service information efficiently and professionally.
Communication Skills (Both Written and Spoken) ...
Multitasking Skills. ...
Empathy. ...
Problem-Solving Skills. ...
Typing and Data Entry. ...
Resourcefulness. ...
Industry Expertise. ...
Positive Attitude
Experience
Provided real -time assistance via live chat, resolving technical issues, answering product questions, processing requests, and maintaining high customer satisfaction with strong written communication, multitasking, and problem-solving skills, documented in CRM systems, aiming to meet KPIs like response time and satisfaction scores.
Education
Secondary school diploma
Reviews
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