Shenisha Rohoman
CHAT SUPPORT REPRESENTATIVE
Talent
Fort St. John, Peace River Regional District10 CAD/hourMember since January 21, 2026
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chat support representativecustomer service
About
Address customer inquiries, troubleshoot issues, and provide product or service information efficiently and professionally.
Communication Skills (Both Written and Spoken) ...
- Multitasking Skills. ...
- Empathy. ...
- Problem-Solving Skills. ...
- Typing and Data Entry. ...
- Resourcefulness. ...
- Industry Expertise. ...
- Positive Attitude
Experience
- Provided real -time assistance via live chat, resolving technical issues, answering product questions, processing requests, and maintaining high customer satisfaction with strong written communication, multitasking, and problem-solving skills, documented in CRM systems, aiming to meet KPIs like response time and satisfaction scores.
