Shiva Priya

Accomplished AML and Sanctions Screening professional with 10+ years of experience in financial services compliance. Demonstrated expertise in OFAC/Sanctions Screening, Level 1 and Level 2 (L1/L2) alert investigations, and financial crime risk mitigation. Currently serving as an L2 Sanctions Screening Investigator at Citibank (C09 level), overseeing alert investigations across APAC, NAM, and EMEA regions.

Proven track record of precise alert dispositioning, risk -based investigative analysis, and sustained regulatory compliance.

L2 Sanctions Screening Investigator I CO9 at CITIBANK (2021-09 – 2026-10)

• Investigate and disposition sanctions screening alerts using the CSAWT application across APAC, NAM, and EMEA regions.
• Conduct Level 2 due diligence on potential sanctions matches, applying KYC/CDD and PEP screening protocols.
• Perform risk-based investigations against OFAC SDN, EU sanctions lists, and UN watchlists.
• Analyze customer historical data and transaction patterns to distinguish false positives from true matches.
• Prepare audit-ready investigation documentation with clear escalation rationales for regulatory compliance.
• Manage alert queues and uphold SLA/TAT compliance across high-volume caseloads.
• Conduct quality assurance reviews and recommend process improvements.
• Collaborate with Global Compliance, AML, and Legal teams on complex investigations.
• Maintain full documentation traceability to support regulatory audits and examinations.

Process Specialist - Financial Operations & Wealth Management at FIDELITY INVESTMENTS (2019-08 – 2021-09)

• Processed day-to-day financial transactions, wealth management, and capital markets operations, including account updates and transaction processing, transfers, and settlements.
• Followed the EUCC framework to complete tasks accurately and meet internal policies.
• Processed high-volume financial transactions and performed account maintenance with strong attention to detail.
• Reviewed client documents and system entries to ensure all information was correct, complete, and compliant before processing.
• Used Excel and MS Office for tracking, reporting, and daily data checks (Pivot Tables, VLOOKUP, audits).
• Coordinated with internal teams to resolve issues, clarify client instructions, and keep workflow running smoothly.

Process Associate - OFAC Screening | Client: Citibank at TATA CONSULTANCY SERVICES (TCS) (2016-05 – 2019-07)

• Performed L1 OFAC/Sanctions Screening and watchlist screening for financial crime compliance.
• Investigated potential sanctions matches against OFAC SDN, EU sanctions lists, and regulatory watchlists.
• Classified alerts as true positive or false positive matches based on customer and entity profile analysis.
• Analyzed customer information and transaction data to assess sanctions risk and determine disposition.
• Executed the alert dispositioning workflow, including escalations and regulatory reporting recommendations.
• Maintained high SLA compliance, productivity, and quality benchmarks across high-volume alert queues.
• Documented investigation findings and alert rationales per regulatory requirements.
• Escalated potential sanctions matches to support ongoing financial crime investigations.
• Performed transaction and entity screening to prevent transactions involving sanctioned parties.