Shreya Garg

Administrative / Office Assistant / Office Manager. Organized, dependable professional with experience maintaining donor and program records, coordinating contributors and deadlines, and tracking team performance in Google Sheets and Excel. Communicates clearly with diverse clients and staff, protects confidential information, and works fluently in Google Workspace and Microsoft 365.

Data Entry / Records. Detail-oriented candidate experienced in entering and verifying donor data in Raiser’s Edge and a VPN-secured tablet platform, and in tracking 136 donor transactions with their verification-call outcomes. Built an Excel, Power Query, and Python workflow to validate 1,500 records with full traceability.

Retail / Customer Service / Cash Handling. Customer-focused team player with front-line experience in concession stands, catering, and a mobile bar, including cash drawers, end-of-shift cash-outs, and iPad POS. Builds quick rapport, stays composed in high-volume rushes, and keeps service accurate and friendly.

Fundraising / Sales / Outreach. Results-driven face-to-face fundraiser promoted to Team Lead within 3 weeks. Secured 44 monthly gifts (about $13.9K annualized) and 11 one-time gifts across street and door-to-door campaigns, with 94% of monthly sign-ups still active at last update.

Coaches new fundraisers and tracks performance with self-built Google Sheets trackers. Events / Booking / Hospitality Coordination. Versatile event and hospitality professional experienced in high-volume university events including conferences, convocations, orientations, and varsity games.

Adapts quickly between bar, concession, and buffet service, works smoothly with rotating teams, and keeps details and timelines organized. Reception / Front Desk / Guest Services. Professional, composed first point of contact with guest-services experience at high-volume campus events and in face-to-face public outreach.

Communicates clearly with diverse guests, staff, and clients, handles shifting priorities calmly, and keeps accurate records.

Languages: English and Hindi. Team Leadership / Operations. Team Lead promoted within 3 weeks, experienced in coaching and training new hires, taking part in candidate interviews, and tracking team and individual performance in real time. Self-initiated builder of Google Sheets trackers that calculate hourly results against client targets.

Education / Youth Programming / STEM. Engineering student (BASc Computer & Electrical Engineering, AI minor) with experience developing and leading AI, robotics, and signal-processing courses for 100+ students. Translates technical concepts for varied audiences and adapts pacing and support in real time.

Fundraising Team Lead - Public Outreach Consulting Inc. - Toronto, ON

(2026-04 - 2026-09)

F2F Streets & Doors Fundraising Outreach for registered charities and other qualified donees. Full-time (Mon–Fri). Campaigns: Streets - CARE Canada (first few months), Nature Conservancy of Canada, CNIB, and other charities. Doors - CAMH (final month).

• Promoted to Team Lead within 3 weeks of starting; led field teams of 4–6 while fundraising full-time (Mon–Fri).
• Secured 44 monthly gifts totaling $1,160 per month (about $13.9K annualized; average $26) plus 11 one-time gifts ($434) across 136 logged donor transactions (112 street, 24 door).
• Kept 94% of monthly sign-ups (44 of 47) active at last update; the other 3 converted to one-time gifts.
• Engaged 80+ prospective donors weekly through face-to-face conversations, adapting messaging to fit each donor interaction and increasing personal & team performance by 68%.
• Fundraised for CARE Canada, Nature Conservancy of Canada, CNIB, and other charities on streets and for CAMH at doors, tailoring the pitch to each organization’s mission and audience.
• Coached and trained new fundraisers, guided new hires through multi-day evaluation periods against daily targets, and took part in candidate interviews.
• Tracked team and individual performance live in the field with a self-built Google Sheet (hours, targets, results, hourly rates), giving the team accurate end-of-day updates.
• Entered and managed donor information in Raiser’s Edge and a company-built tablet platform with all connections secured by VPN, upholding client confidentiality standards.
• Logged and reconciled donor transactions against verification-call outcomes, documenting donor-type changes and their reasons (for example, monthly gift converted to one-time, or bank payment failed).
• Maintained a 100% positive feedback rate, documented in a personal feedback database.

Content Specialist - Engineering Outreach Office, University of Toronto — Da Vinci Engineering Enrichment Program (DEEP)

(2024-03 - 2024-08)

• Developed and led four advanced engineering courses for 100+ students, covering AI, robotics, and signal processing.
• Worked with PhD researchers to develop curriculum on self-driving algorithms, bio-signal processing, and real-time data analysis.
• Designed hands-on self-driving car projects using Arduino, integrating sensor fusion, computer vision, and real-time decision-making.
• Mentored students in Python-based AI models, self-driving algorithms, EEG signal processing, and robotics programming.
• Troubleshot and optimized hardware/software integration, ensuring seamless execution of robotic and AI-based projects.
• Supported development of 4 multifaceted high-school STEM courses in collaboration with 4 PhD students, revising materials for clarity, accessibility, and communicating changes clearly under deadlines.
• Coordinated content review, staff communication, and program records across multiple contributors and timelines to keep materials aligned and delivery-ready.

Event Staff - Bartender, Caterer - Food & Beverage Services, University of Toronto

(2022-06 - 2024-01)

Casual, On-Call

• Rotated across varied shift assignments (varsity concession stands, private catering, and a mobile bar), adapting quickly to each setup, team, and pace.
• Operated two-person varsity game concession stands, covering both food service and cashier duties, using an iPad-based POS app.
• Handled cash drawers and end-of-shift cash-outs, processing cash, card, and food/drink ticket transactions accurately.
• Staffed a mobile bar that moved between events, redeeming drink and food tickets and processing cash and card payments.
• Bartended at university events, serving alcohol responsibly.
• Catered private buffet-style events, monitoring and replenishing food to keep the table full throughout service.
• Supported day-of operations and front-line guest experience at high-volume campus events, including conferences, convocations, orientations, and sports tournaments.
• Worked closely with rotating teams to keep service smooth, organized, and responsive during fast-paced shifts.
• Communicated professionally with diverse guests, staff, and clients while managing shifting priorities.
• Built attention to detail and operational efficiency that carried into engineering coursework on project management and teamwork.

Content Developer & Program Facilitator - Engineering Outreach Office, University of Toronto — CREATE: Engineering Design Challenges - AI: Sorting it Out!

(2023-05 - 2023-09)

• Developed AI curriculum and led hands-on workshops for high school students.
• Taught deep learning architectures like ResNet CNN for real-world problem-solving (e.g., waste management).
• Designed and facilitated interactive AI projects, focusing on computer vision, neural networks, and data science.
• Mentored students in Python-based AI applications, emphasizing algorithm development and real-time processing.
• Co-developed and facilitated a repeating 5-day AI course for high school students, adapting pacing and support to create an engaging, inclusive learning environment.
• Built 3 levels of notebook supports and adjusted lessons in real time to create an engaging, inclusive learning environment.
• Helped deliver youth programming for students with varied backgrounds, balancing instruction, encouragement, and organization.

Sub-Team Lead, New Arm - Robotics for Space Exploration, University of Toronto Engineering Design Team

(2022-05 - 2023-04)

• Led a team of 4 engineers to design and optimize a robotic arm system for space exploration applications.
• Implemented Robotic Operating System (ROS) in a Linux (Ubuntu) environment for robotic control and automation.
• Integrated Arduino microcontrollers for precise motor control and sensor feedback, improving response time by 15%.
• Developed hardware-software co-design solutions to ensure seamless interaction between embedded systems and control software.

Mathematics Tutor - Self-Employed

(2020-05 - 2021-07)

Tutor high school students in the fundamentals of math, respective to the Peel School Board’s curriculum.

• Created study plans personalized to each student.
• Assisted students in completing homework and other academic responsibilities.
• Taught lessons to minimize areas of difficulty.

Engineering Lead - Competitive Kids STEM — STEAM Summer Workshops (STEM DIY Projects)

(2020-06 - 2020-08)

• Led and implemented the education of STEM and engineering topics in a group of about 25 students aged 9-14.
• Collaborated to plan and prepare coursework.
• Created model engineering projects for students.

Bachelor’s of Applied Science & Engineering - Computer & Electrical Engineering; Minor(s): Artificial Intelligence; Certificate(s): Music Technology, Engineering Leadership - University of Toronto (2021-09)

High School Diploma - PEEL School Board - Harold M.

Brathwaite Secondary

School (2017-09 - 2021-06)