Sabeen Masood

Recent Bachelor of Arts graduate in Business & Society from York University with four years of accounting-adjacent administrative experience and six years of customer service experience in a high-volume, fast-paced environment. Skilled in accurate data entry, invoice processing, and basic accounts payable and receivable support, with a proven zero-discrepancy record in financial reconciliation. Strong communicator comfortable managing client, vendor, and team inquiries by phone and email, with the organizational skills and attention to detail needed to maintain accurate records and meet deadlines consistently.

Cash Office Administrator & Customer Service Associate - Winners / TJX Canada - Mississauga, ON

(2019-09)

• Process financial transactions and maintain accurate records for a $15M annual revenue location, including daily reconciliation, deposit preparation, and documentation — directly applying basic accounting principles including cash handling, balancing, and discrepancy resolution.
• Perform accurate, high-volume data entry of transaction details, inventory records, and operational documentation into internal systems, maintaining a zero-discrepancy record across four years.
• Prepare and verify financial documentation including reconciliation reports, deposit logs, and audit records, ensuring billing and transaction accuracy in compliance with corporate procedures.
• Communicate with customers and team members by phone and in person daily, resolving inquiries and coordinating issue resolution professionally in a fast-paced, deadline-driven environment.
• Coordinate with multiple departments to resolve operational issues and ensure timely updates on inventory, scheduling, and store needs.
• Maintain organized physical and digital records and documentation, supporting efficient retrieval and compliance with internal audit standards.

Reception Assistant (Volunteer) - Attrell Hyundai - Brampton, ON

(2018-07 - 2018-07)

• Managed phone-based client communication and administrative coordination, scheduling appointments and maintaining accurate records in a fast-paced office environment.

Bachelor of Arts - Business & Society - York University (2026-06)

Ontario Secondary School Diploma (OSSD) - St. Marcellinus Secondary School