Shumin Namugumya

Compassionate, reliable, results-driven professional and certified Personal Support Worker (PSW) with hands-on experience in supporting individuals with diverse physical, emotional, and behavioral needs in long-term care and community settings. Demonstrated ability to deliver person-centered care, promote independence, and ensure the safety and dignity of my residents or clients. Effective communicator and team player with experience in medication support assistance, activities of daily living assistance(ADL), and community integration.

Committed to creating a respectful and nurturing environment that improves quality of life while facilitating prompt issue resolution as issues arise.

Personal Support Worker (casual) at St. Peter's Residence at Chedoke (2026-02 – Present)

• Provide daily support to vulnerable residents with social, emotional, and behavioral challenges in a supported living environment.
• Assist residents with activities of daily living while promoting independence, dignity, and safety by performing tasks such as bathing, grooming, skin care, dressing, and oral care, ensuring comfort and dignity at all times.
• Implement person-centered care plans, resulting in improved relationships with residents and family members.
• Observe, document, and report changes in client behavior in compliance with regulatory and facility standards.
• Maintain a safe, respectful, and supportive environment in accordance with the facility policies.
• Adhere to infection control and prevention practices, including PPE and use of thorough hand hygiene.
• Assist staff with transfers using mechanical lifts for residents as needed to prevent sores and adverse medical situations, confirming that they received comprehensive, timely care as per facility policies.
• Collaborate with interdisciplinary team members to ensure continuity of care by assisting residents to attend their day program.
• Change briefs and maintain excellent skin care for incontinent residents.
• Assist in setting up dining, serving, and feeding at mealtimes.

Private Support Worker (Community Living) at Sharifa Bakka (2024-04 – 2025-08)

• Providing care with ADLs like oral care, bathing, feeding, and toileting.
• Helped my client get ready for the day program.
• Helped my client learn how to use her iPad and teach her different activities like simple maths and letters.
• Prepared and served meals for the client.
• Maintained a safe clean environment such as cleaning the room, making bed, and doing laundry.
• Escorting her for a walk to the park and neighbourhood while prioritizing residents' safety at all times.
• Adhered to client personal care plans and reported any changes to their physical and mental conditions.
• Ensured a smooth collaboration among the different inter-discipline as well as the family through effective communication.

Caregiver at Kitovu HIV/AIDS Research Center (2021-08 – 2023-11)

• Providing care to women living with HIV/AIDS.
• Assisted patients with medication terminology by reminding them to take prescribed medication on time.
• Aid clients with meal consumption by preparing nutritious meals, feeding residents, monitoring dietary restrictions, and encouraging independence where possible.
• Offers emotional support, fostering trust and dignity among patients and their families.
• Support clients in accomplishing activities of daily living, including but not limited to toileting, mobility assistance, and personal care routines, to promote autonomy and a higher quality of life.

Personal Support Worker in Healthcare – St. Charles School of Adult and Continuing Education (HWCDSB) (2026)

High School Diploma – St. Ann Niagara Catholic District School Board (2025)