Shun Lei Phyu

Detail-oriented Business Analyst with 5+ years of experience eliciting requirements, analyzing business processes, and delivering clear, persuasive recommendations to stakeholders and executives. Skilled at translating business needs into actionable specifications, managing stakeholder expectations, and facilitating communication across technical, finance, and leadership teams. Strong presentation and data storytelling skills, honed through managing 30+ B2B accounts and delivering executive-facing analysis.

Currently pursuing a Post Graduate Diploma in Analytics and a Master of Data Analytics to complement this experience with technical depth. Seeking a Business Analyst Intern role to bring strong requirements-gathering and stakeholder communication skills to a fast-paced team.

Account Manager - EXERA Myanmar Co., Ltd

(2023-01 - 2024-08)

• Elicited and validated business requirements directly with 30+ B2B clients across Embassy, Education, Retail, and Manufacturing sectors, translating client needs into renewal and product proposals.
• Acted as the key point of contact between clients and internal teams, managing stakeholder expectations and communicating status updates throughout negotiations.
• Analyzed account performance and processes to identify gaps and improvement opportunities, then presented clear, persuasive recommendations to clients and leadership.
• Facilitated communication between technical, finance, and legal teams to document requirements and evaluate new product proposals.

Senior Key Account Manager - DH Myanmar Co. Ltd (foodpanda)

(2021-10 - 2022-10)

• Analyzed city-level performance data (Mandalay, Lashio, Pyin Oo Lwin) to identify process gaps and growth opportunities, recommending solutions to leadership.
• Translated performance insights into specific action plans and communicated status updates to stakeholders to hit city-level KPIs.
• Managed and mentored a team of Account Managers and Account Executives across Yangon and regional cities.

Key Account Manager - DH Myanmar Co. Ltd (foodpanda)

(2020-10 - 2021-09)

• Analyzed vendor performance datasets to design and execute growth strategies for key accounts.
• Set and tracked revenue targets, using data to guide budgeting, ad sales, and negotiation strategy.
• Coordinated cross-functional partnership campaigns with third parties (e.g., Coca-Cola, Kremil-S) based on performance data and audience targeting.
• Served as internal focal point for restaurant payments and non-commission revenue reporting.

Senior Business Development Executive - DH Myanmar Co. Ltd (foodpanda)

(2020-01 - 2020-09)

• Onboarded 60+ local vendors and 5+ international chains, supporting data collection and day-to-day issue resolution.
• Planned and tracked monthly sales targets across 15 sales reps (Yangon + regional cities), analyzing performance to hit team and individual KPIs.

Master of Data Analytics - Data Analytics - University of Niagara Falls (2025-09)

Post Graduate Diploma in Analytics for Business Decision Making - Analytics - George Brown College (2024-09 - 2025-03)

Master of Business Administration (MBA) - Business Administration - Yangon University of Economics (2016-06 - 2019-03)

Bachelor of Business Management (BBM) - Business Management - National Management Degree College (Yangon University of Economics) (2011-12 - 2015-09)