Siddhanta Raj Basnet

I worked as a customer service representative and a receptionist .

Customer Service Representative Lotus Mart - Kathmandu April 2022 to June 2023

• Duties And Responsibilities
• Maintain financial accounts by processing customer adjustments
• Recommend potential products or services to management by analyzing customer needs
• Prepare product or service reports by collecting and analyzing customer information
• Handle customer complaints, provide appropriate solutions

Receptionist Go Green Store - Kathmandu July 2020 to September 2021

• Duties And Responsibilities
• Greeting and directing visitors, customers, and guests
• Answering and making phone calls on behalf of office employees
• Handling office correspondence, mail, and documents
• Maintaining office supplies, records, and calendars
• Scheduling and cancelling appointments and meetings

Secondary Level Education In Biology with Mathematics

Goldengate International Secondary School (2017-2019)

College Diploma In Nutrition and Food Service Management

Conestoga College Doon Campus (September 2023- Current)