Simone Gordon

I am a highly adaptable individual with good physical strength and sound ability to learn things quickly, seeking to utilize basic knowledge in a community service environment.

School Crossing Guard - Ottawa Safety Council - Toronto

(2024-03)

• Ensuring the safety of students as they walk or bicycle to and from school
• Guiding students and seniors across the street
• Warn pedestrians of potential hazards

Cabin Appearance - Global Aviation Service Inc - Toronto Pearson Airport

(2019 - 2024-03)

• Clean and sanitize aircrafts at Toronto Pearson Airport
• Replenish stock
• Report and hand over loss and found articles
• Garbage disposal

Dishwasher - Newrest Ont

(2020 - 2022)

• Garbage disposal
• Organize Cart
• Keeping dishwashing room clean

Carpenter - Monarch Fence - GTA

(2012 - 2019)

• Working with a fence crew as a carpenter helper to build fences for new housing developments throughout the GTA
• Using power tools, lifting over 50lbs on a daily basis

Customer Service/Pricer & Sorter - Value Village

(2009 - 2012)

• Assist customer on the store floor
• Sort and price houseware items

Personal Support Worker - Berry Chowen Acc.

(2007 - 2009)

• Provide personal support to clients according to the written plane
• Treat clients with compassion and respect, recognizing and valuing diversity
• Assist with feeding, change bedding, help clients to the bathroom and also assisted with changing
• Work as a team player with other health care professional and service providers

Support Worker - A Brighter Realm

(2007 - 2007)

• Assisted with making food, feeding, changed bedding, giving medication and also getting clients ready for school

Personal Support Worker - S.R.T Med Staff

(2006 - 2006)

• Provide personal support to clients according to the written plane
• Treat clients with compassion and respect, recognizing and valuing diversity
• Assist with feeding, change bedding, help clients to the bathroom and also assisted with changing
• Work as a team player with other health care professional and service providers

Customer Care Representative - The Shopping Channel

(2003 - 2004)

• I was a member of the Relationship Development committee. An employee group that works closely with management to develop process, concepts and offer feedback to improve the environment within the Customer Care Center
• Provided flawless entry of customer transactions, including entry of sensitive financial information
• Scored over 95% in quality evaluations – four months in a row
• Resolution of customer concerns
• Completed three weeks customer service training scoring over 90% on the final exam

Passenger Service Agent / Customer Service - World Wide Services

(2002 - 2004)

• Assist with passenger check-in
• Ensuring ‘Special Needs’ are coordinated
• Assisting and escorting customers with wheelchair requirements and children travelling without a guardian
• Coordinating connecting flight baggage requirements

Office Administrator - Muir’s Cartage

(1998 - 2002)

• Creating and maintaining basic business transactions. Compiling and balance financial transactions, creating basic reports for a freight company.
• Maintain proper filing, cubing calculations
• Preparing shipping documents for drivers

Diploma - Personal Support Worker - Adult Day School (2000 - 2000)

Diploma - Micro-Computer Office Support; Excel, Word, Power Point; Basic Accounting - Academy of Learning (1997 - 1997)

High School Diploma - Westview Centennial Secondary (1987 - 1991)