Western Canada Territory Manager - Flare Events - Calgary, Edmonton, and Vancouver
(2024-07 - 2026-05)
- Oversaw regional operations and event execution across Calgary, Edmonton, and Vancouver, managing a target pipeline of up to 24 monthly events.
- Sourced, negotiated, and established strategic partnerships with new commercial venues while maintaining key accounts to expand territorial footprint.
- Directed event logistics, including regional scheduling, asset allocation, and multi-city staff coordination.
- Utilized digital marketing and CRM platforms to boost attendee engagement, drive ticket sales, and secure recurring participation.
- Maintained strict compliance with data privacy regulations while handling sensitive guest information.
- Managed individual event budgets, successfully balancing operational costs against revenue targets.
- Represented the business in several media situations (radio and television).
Taproom Server & Brand Ambassador - Uncommon Cider Co.
(2025-05 - 2026-03)
- Held full keyholder responsibilities, managing secure opening and closing, and daily cash-handling protocols.
- Managed daily front-of-house taproom operations, executing point-of-sale (POS) transactions and maintaining high-level guest satisfaction.
- Cultivated localized community relationships and built brand loyalty to drive repeat taproom traffic.
- Conducted curated tastings, leveraging deep product knowledge to upsell premium craft ciders and educate consumers.
- Audited and organized taproom inventory to guarantee seamless operational workflows during high-volume shifts.
- Represented the brand at major regional farmers' markets and seasonal holiday markets.
Shift Manager - Ricki's
(2024-05 - 2025-03)
- Held full keyholder responsibilities, managing secure opening, closing, and daily cash-handling protocols. Orchestrated daily team briefings to align staff performance with corporate KPIs, visual merchandising standards, and individual sales goals.
- Built a dedicated personal client base through exceptional, solutions-oriented customer service.
- Translated corporate visual directives into impactful in-store displays that consistently drove impulse purchasing and increased average basket size.
- Supervised rapid inventory replenishment, logistics, and stock communications across a multi-store network.
Bartender - Fine Print
(2024-03 - 2024-04)
- Mastered a curated, high-end cocktail and food menu to deliver efficient, upscale hospitality experiences.
- Engaged patrons in a fast-paced environment to maximize revenue and build venue rapport.
Bar Manager - Brush & Bubbles
(2020-12 - 2024-01)
Promoted from Bartender in February 2022
- Promoted to direct all facets of bar operations, logistics, and on/off-site event management.
- Pioneered "green economy" workflows that reduced art material consumption and plastic waste by 20%.
- Spearheaded waste prevention initiatives, cutting administrative and instructional paper waste by 50%.
- Conducted market gap analyses and presented data-driven product recommendations to ownership, resulting in a series of sold-out beverage events.
- Conceptualized and executed a high-profile fundraiser for the Ukrainian Red Cross, raising over $1,500 during a single 3-hour event.
- Facilitated engaging group art instruction and authored standardized educational reference guides for staff and patrons.
Sales Assistant (Flooring) - Belmont Home Timber and Hardware
(2016-06 - 2018-08)
- Managed commercial account relationships, progressing from register operations to specialized flooring sales.
- Interpreted complex architectural plans to extract measurements, source materials from timber suppliers, and coordinate direct-to-site supply logistics.
Distribution and Sales Associate - Baxter and Trengove Motorcycles
(2011-01 - 2020-01)
- Directed e-commerce logistics, managing product photography, high-volume data entry, packaging, and international distribution with meticulous accuracy.