Simone Trengove

Results-driven International Manager with extensive experience leading territory operations, event execution, and high-volume customer service across diverse industries. Combines a Bachelor of Science analytical framework with a Bachelor of Arts in Communications to solve complex operational challenges logically and calmly. Adept at building profitable venue partnerships, managing high-performing teams, and driving customer loyalty in new cultural markets.

Proven track record of executing regional event strategies, optimizing inventory costs, and implementing successful sustainability initiatives.

Western Canada Territory Manager - Flare Events - Calgary, Edmonton, and Vancouver

(2024-07 - 2026-05)

• Oversaw regional operations and event execution across Calgary, Edmonton, and Vancouver, managing a target pipeline of up to 24 monthly events.
• Sourced, negotiated, and established strategic partnerships with new commercial venues while maintaining key accounts to expand territorial footprint.
• Directed event logistics, including regional scheduling, asset allocation, and multi-city staff coordination.
• Utilized digital marketing and CRM platforms to boost attendee engagement, drive ticket sales, and secure recurring participation.
• Maintained strict compliance with data privacy regulations while handling sensitive guest information.
• Managed individual event budgets, successfully balancing operational costs against revenue targets.
• Represented the business in several media situations (radio and television).

Taproom Server & Brand Ambassador - Uncommon Cider Co.

(2025-05 - 2026-03)

• Held full keyholder responsibilities, managing secure opening and closing, and daily cash-handling protocols.
• Managed daily front-of-house taproom operations, executing point-of-sale (POS) transactions and maintaining high-level guest satisfaction.
• Cultivated localized community relationships and built brand loyalty to drive repeat taproom traffic.
• Conducted curated tastings, leveraging deep product knowledge to upsell premium craft ciders and educate consumers.
• Audited and organized taproom inventory to guarantee seamless operational workflows during high-volume shifts.
• Represented the brand at major regional farmers' markets and seasonal holiday markets.

Shift Manager - Ricki's

(2024-05 - 2025-03)

• Held full keyholder responsibilities, managing secure opening, closing, and daily cash-handling protocols. Orchestrated daily team briefings to align staff performance with corporate KPIs, visual merchandising standards, and individual sales goals.
• Built a dedicated personal client base through exceptional, solutions-oriented customer service.
• Translated corporate visual directives into impactful in-store displays that consistently drove impulse purchasing and increased average basket size.
• Supervised rapid inventory replenishment, logistics, and stock communications across a multi-store network.

Bartender - Fine Print

(2024-03 - 2024-04)

• Mastered a curated, high-end cocktail and food menu to deliver efficient, upscale hospitality experiences.
• Engaged patrons in a fast-paced environment to maximize revenue and build venue rapport.

Bar Manager - Brush & Bubbles

(2020-12 - 2024-01)

Promoted from Bartender in February 2022

• Promoted to direct all facets of bar operations, logistics, and on/off-site event management.
• Pioneered "green economy" workflows that reduced art material consumption and plastic waste by 20%.
• Spearheaded waste prevention initiatives, cutting administrative and instructional paper waste by 50%.
• Conducted market gap analyses and presented data-driven product recommendations to ownership, resulting in a series of sold-out beverage events.
• Conceptualized and executed a high-profile fundraiser for the Ukrainian Red Cross, raising over $1,500 during a single 3-hour event.
• Facilitated engaging group art instruction and authored standardized educational reference guides for staff and patrons.

Sales Assistant (Flooring) - Belmont Home Timber and Hardware

(2016-06 - 2018-08)

• Managed commercial account relationships, progressing from register operations to specialized flooring sales.
• Interpreted complex architectural plans to extract measurements, source materials from timber suppliers, and coordinate direct-to-site supply logistics.

Distribution and Sales Associate - Baxter and Trengove Motorcycles

(2011-01 - 2020-01)

• Directed e-commerce logistics, managing product photography, high-volume data entry, packaging, and international distribution with meticulous accuracy.

Bachelor of Arts - Media and Communications - Deakin University

Bachelor of Science - Monash University

Bachelor of Fine Arts - Federation University