Sindy Orelia
Bachelor's student in civil engineering
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About
Bachelor's student in civil engineering at Université Laval, I have several years of equivalent experience in secretarial work and administrative support: drafting, document management, calendar management, and file tracking. Rigorous, organized, and comfortable with office tools, I wish to apply these skills to administrative project coordination within the Réseau de transport de la Capitale.
Experience
Receptionist - Agence de placement - Québec
(2024-01 - 2026-01)
On-call assignments
- Provide reception services, phone handling, email management, and various administrative tasks for multiple agency clients.
- Maintain a high level of professionalism and reliability despite variable schedules and quick onboarding requirements.
Manager - JD Sport - Québec
(2024-01 - 2025-01)
- Appointed to a management position following a positive assessment of leadership potential.
- Reference available upon request.
Customer Service Agent - Buffet des Continents - Québec
(2023-01 - 2024-01)
- Provide courteous and efficient customer service in a high-volume environment.
- Handle transactions and cash management with accuracy.
Administrative Support - Adel Plus - Québec
(2021-01 - 2023-01)
- Track client requests, file documents, and prepare administrative materials.
- Assist with appointment scheduling and the smooth running of daily business activities.
Online Orders and Customer Service Associate - Walmart - Québec
(2021-01 - 2022-01)
- Prepare online orders and assist customers during pickup.
- Collaborate with the team to ensure deadlines are met in a dynamic environment.
Team Leader - Restauration - Québec
(2018-01 - 2019-01)
- Supervise a dining room service team and coordinate activities during peak periods.
- Train new employees and ensure quality customer service.
Youth Activities Coordinator-Facilitator - Ville de Québec - Québec
(2017-01 - 2021-01)
Education
Bachelor's Degree - Civil Engineering - Université Laval (2025-01)
Diploma of College Studies - Natural Sciences - Cégep Limoilou
Certification - digital marketing - Coursera
