Somto Dike

Seeking an entry-level position in a reputable organization to expand and utilize my financial and data analytical skills and knowledge. Passionate about learning business concepts and possess the ability to handle work pressure and customer issues professionally.

Farm boy, Ottawa, ON, Canada, October 2022 to Present

CUSTOMER SERVICE REPRESENTATIVE

• Chart successful course of managing multiple orders simultaneously to serve more customers and increase sales without sacrificing service quality
• Deliver food orders on time and with a professional and friendly attitude to uphold high levels of customer service—particularly during high-stress, high-traffic periods
• Helped bridge communications with fellow staff members to orchestrate outstanding experiences for each customer
• Showcase ability to resolve customer issues and transform negative experiences into positive opinions of the restaurant to facilitate positive dining experiences for each visitor

Carleton University, Ottawa, ON, Canada 2016-2022

Relevant coursework- Financial Analysis, Portfolio Management, statistics, financial accounting, econometrics, Market Analysis