Sonja Christopherson

Enthusiastic and customer-focused professional seeking a part-time Retail Associate position. Recognized for building positive relationships, providing exceptional customer service, and creating welcoming environments. Highly organized, dependable, and skilled at helping customers, maintaining merchandise displays, and supporting team goals in fast-paced settings.

Training Specialist at TDL Group Corporation (Tim Hortons) (2006 – 2013)

• Delivered engaging learning experiences to groups of varying sizes
• Built strong relationships with store owners, stakeholders, and staff through active listening and effective communication
• Responded professionally to inquiries and resolved issues quickly
• Managed multiple priorities while maintain a high level of organization and attention to detail
• Provided exceptional training to sales associates that created welcoming and engaging environments and encouraged participation and positive experiences

Sales Associate – Part-time at PIER 1 (2013 – 2016)

• Assisted customers with product selection and inquiries
• Maintained clean, organized and welcoming environments
• Helped meet sales and customer satisfaction objectives
• Unpacked and priced store inventory (merchandising)
• Performed various tasks such as cashier duties and greeting customers

MA