Elizabeth Shefer

Customer-focused retail and hospitality professional with hands-on experience in sales support, visual merchandising, POS operations, and guest service in fast-paced environments. Known for building rapport with customers, maintaining polished store/floor presentation, and working reliably as part of a team during peak periods. Complements this front-line experience with a background in office administration, scheduling, and operations coordination.

Administrative & Program Coordinator - Mytox Mfg. (Magna International) - Vaughan, ON

(2023-01 - 2025-04)

• Coordinated procurement, vendor compliance, and front-office operations; planned corporate events for 600+ employees.

Office Assistant - Magna International - Vaughan, ON

(2022-10 - 2022-12)

• Coordinated shipments, processed purchase orders, and reconciled invoices across departments.

Business Development Consultant - EMI Canada - Vaughan, ON

(2021-01 - 2022-08)

• Led client outreach, lead generation, and marketing campaign coordination.

Business Development Specialist - Salesgrowth Development Inc. - Vaughan, ON

(2017-01 - 2021-12)

• Managed client projects and secured funding through grants, loans, and proposals ranging from $5,000 to $1.5M.

Social Media Manager & Operations Lead - StArt Academy - Newmarket, ON

(2014-09 - 2017-12)

• Supported daily operations, scheduling, and customer communications for a community arts academy; managed social media and promotions.

Community Manager (Intern) - 2Social - Toronto, ON

(2017-07 - 2017-10)

• Managed social media content and community engagement for 9 client accounts including Frigidaire and Baskin Robbins.

Host - Scaddabush Italian Kitchen & Bar - Vaughan, ON

(2016-01 - 2017-12)

• Greeted and seated guests, managed wait times and table rotations during high-volume service periods.
• Coordinated with servers and kitchen staff to ensure smooth guest flow and accurate table assignments.
• Delivered a welcoming first impression and resolved guest seating concerns with professionalism.
• Supported front-of-house operations including phone reservations and take-out order coordination.

Server / Cashier - Levetto - Vaughan, ON

(2012-01 - 2016-12)

• Provided attentive table service, took orders accurately, and processed payments via POS system.
• Handled cash and card transactions, balanced float, and maintained accurate end-of-shift reporting.
• Built repeat customer relationships through consistent, friendly service and menu knowledge.
• Worked efficiently in a fast-paced team environment, multitasking across tables during peak hours.

Sales Associate (Seasonal) - Banana Republic – Vaughan Mills - Vaughan, ON

(2012-12 - 2012-12)

• Assisted customers on the sales floor with product selection, sizing, and styling suggestions.
• Maintained visual merchandising standards, including folding, restocking, and floor presentation.
• Processed transactions, exchanges, and returns with attention to accuracy and customer satisfaction.
• Supported store readiness during the busy holiday shopping season.

Diploma - Creative Advertising, Strategic Stream - Seneca College (2015-09 - 2017-04)