Soubhagya Biswal
IT Production Support Lead
Hire their services
Request a quote with no obligation
About
Technology Leader who undertakes complex assignments which includes technical and management efforts, meets tight deadlines, and delivers superior performance with over 11+ Years of Experience in Project Implementation, Development and Supporting/Providing Service Delivery Support. Was part of the team Adopted Agile Transformation first in the organization. Have experience in working and communicating closely with clients from 60+ countries across world.
Supporting a Global Platform Across multiple regions (North America, Latam, Europe, Africa, MEA, SENAP) with 24X7 Support Model including ~50k Daily Users.
Experience
- 5 + years of experience in application development.
- 6+ years of experience in Production Support (Technical, Functional, and Infra).
- Worked as scrum master in production support.
- Worked as release manager.
- Expert in handling critical client and Sev1 and Sev2 (24* 7 Production support).
- Tibco BW, EMS, Tibco Admin, Unix, PLSQL, PostgreSQL, Microsoft Azure, Data Dog.
- TIBCO Certified Associate- Business Works.
Education
Bachelor of Technology– Institute of Technical Education and Research, Bhubaneswar, India