Srijana
Preferred Name :(Siru)
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About
Experienced Grocery Professional: Over 1 year of direct experience as a Cashier/Customer Service Clerk at Peter’s Your Independent Grocer.
Financial Accuracy: Expert in cash handling, POS systems, and payment reconciliation (EFT, Moneris, and credit card processing).
Customer Service Excellence: Proven ability to resolve customer concerns with professional negotiation and a warm, welcoming attitude.
Operational Support: Skilled in inventory management, restocking merchandise, and maintaining a clean, organized storefront.
Technical Proficiency: Advanced knowledge of POS terminals, Office 365, and data entry
Experience
Accounting Clerk - Canadian Forces Morale &Welfare Services (CFB Base Edmonton - Edmonton
(2026-09)
- Cash Management: Manage cash counter and petty cash balances with 100% accuracy.
- Transaction Processing: Handle EFTs for vendors and process online payments via Moneris.
- Problem Solving: Identify and resolve financial discrepancies and negotiate vendor/customer concerns.
- Reliability: Maintain strict adherence to deadlines and internal controls in a fast-paced office environment.
Cashier / Customer Service - Peter’s Your Independent Grocer - Kelowna, BC
(2022-03 - 2023-03)
- Checkout Efficiency: Processed customer transactions quickly and accurately using POS terminals.
- Customer Engagement: Welcomed shoppers in a professional manner, assisting with product location and purchase inquiries.
- Inventory Maintenance: Actively restocked merchandise and maintained organized displays to ensure store readiness.
- Dispute Resolution: Handled cash-related disputes calmly and took appropriate actions to ensure customer satisfaction.
- Payment Expert: Processed various payment modes including cash, debit, and credit cards while maintaining secure banking records.
