Stéphanie Denis

Certified secretary currently pursuing training in accounting as well as coursework in legal and medical administration. Versatile, detail-oriented, and self-sufficient, I have solid experience in customer service, supervision, document management, and work organization. I am looking to develop my career as an administrative assistant, particularly in the legal, medical, or accounting sectors, while continuing my studies.

Customer Service Representative - TELUS - Gaspé (télétravail)

(2023-06 - 2024-01)

• Meet client expectations and provide personalized service.
• Handle complaints, analyze needs, and propose appropriate solutions.
• Apply sales techniques and contribute to customer loyalty.
• Participate in team meetings and work independently in a remote setting.

Team Leader and Production Worker - LM Wind Power (GE Blades Canada) - Gaspé

(2017-06 - 2022-02)

• Team supervision and production monitoring.
• Management of production and inventory documents.
• Problem solving, task planning, and priority management.
• Rigorous application of procedures and safety standards.

Manager and Pastry Chef - Magasin Coop de Rivière-au-Renard - Gaspé

(2015-09 - 2017-06)

• Department management, schedule preparation, and supply ordering.
• Supervision of a team of four employees.
• Maintenance of hygiene, quality, and service standards.

DEP in Accounting - Accounting (2026-01)

Legal and Medical Administration - Legal and Medical Administration (2025-09)

DEP in Secretarial Studies - Secretarial Studies - Centre de formation professionnelle de la Côte-de-Gaspé (2024-08 - 2025-10)