Stephanie Edwards

Professional retail worker with commitment to high standards and achieving results.

Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.

Housekeeping Room Attendant - Elm Hurst Inn & Spa - Ingersoll, ON

(2025-04 - 2026-02)

• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel's commitment towards excellence.
• Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
• Completed Full Room check outs in a timely manner ( upwards of 12 rooms between the hours of 9am and 2pm Solo).
• Time Efficient

Rabbit Groomer (Owner-Operator) - Neat & Tidy Buns Grooming - London, ON, Canada

(2019-09 - 2026-01)

• Appointment scheduling
• Provided exceptional customer service through clear communication, addressing concerns promptly and professionally.
• Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
• Received payments via cash and e transfers, gave credits or refunds due to customers needs when required
• Provided high-quality grooming services using clippers, shears, and other various equipment.
• Provided various grooming services to upwards of 10 Rabbits a day multiple days a week as well as on call for emergency appointments

Seasonal Apple Picker, Peeler, & Packer - AppleLand Station - Dorchester, ON, Canada

(2022-08 - 2023-03)

• Harvest various crops
• Climbed ladders in various weather conditions
• Packaged & Peeled apples
• Bakery assistant
• Carried up to 40lbs repeatedly daily

OSSD - Glendale High School (2005-06)