Taylor Tait Ruley & Company Mar. 2022 - Nov. 2023
Administrative Assistant Mission, BC
With decades of service since 1978, Taylor Tait Ruley & Company has built a strong reputation in the Fraser Valley for providing comprehensive legal services.
- Provided excellent verbal and written communication skills to facilitate collaboration between departments and enhance overall business effectiveness.
- Managed 6 different schedules & appointments, handling payments and retainer agreements efficiently.
- Screened all incoming inquiries via telephone, email, mail correspondence, and walk-in clientele to ensure prompt responses and effective customer service.
- Assisted in the preparation of legal documents and filings to maintain compliance with applicable regulations.
- Coordinated the distribution of important documents through a well-structured filing system, ensuring timely access for all staff members.
Lougheed Animal Hospital Oct. 2021 - Feb. 2022
Practice Manager Mission, BC
Lougheed Animal Hospital is dedicated to delivering top-notch veterinary care with a focus on the health and well-being of pets and exceptional client service.
- Oversaw recruitment processes and crafted employee engagement initiatives to boost staff satisfaction and retention.
- Created staff schedules and organized meetings with company representatives to enhance communication and operational efficiency.
- Track usage patterns and forecast inventory needs to improve ordering processes and minimize wastage.
- Developed and executed social media strategies to increase followers and improve interactions across various platforms.
- Planned and organized personnel activities, including events and meetings, to foster team cohesion and enhance workplace morale.
Eagle Ridge Animal & Bird Hospital Mar. 2019-Oct. 2021
Veterinary Office Assistant Coquitlam, BC
Eagle Ridge Animal & Bird Hospital, an AHAA Accredited facility, specializes in full-service veterinary care, ensuring the highest standards of health and safety for its patients.
- Supported staff in task completion with efficiency and organization while fostering a collaborative team environment.
- Performed routine administrative tasks including answering phones, managing inquiries, and scheduling appointments efficiently.
- Utilized ‘Cornerstone Software’ to streamline appointments and billing, enhancing overall operational efficiency.
- Managed pharmacy stock & filled prescriptions accurately, while ensuring compliance with regulatory requirements for safety & quality control.
