Suchithra Chandrasekharan

I am an International student at Lambton College pursuing my post-graduate diploma in Artificial Intelligence and Machine Learning. I feel I possess a number of qualities that qualify me for a customer service role, and I have experience developing good client relationships. Please take my application for your customer service role into consideration.

I understand that customers are the most crucial aspect of any business and that keeping them happy can lead to loyal customers. My expertise in the service sector has taught me how to meet and exceed customer standards while also providing dependable service. I am a focused individual that is always eager to go above and above the bare minimum to ensure that I am meeting the demands of my customers I approach new situations with zeal and relish the opportunity to learn something new at work.

Because of my experience and demonstrated commitment to building solid customer relationships, I am an excellent candidate for this position. I would welcome the opportunity to speak with you about this customer service position and my skills. I welcome you to contact me as soon as possible to set up an interview.

Regards

Francois' No Frills, Scarborough, CANADA November 2021-July 2022

Cashier and Customer Service Representative

• Catered customers call, orders and provided exemplary customer care
• Resolved customer and vendor issues quickly

 AMAZON WAREHOUSE, Ajax, CANADA September 2021

Customer Service Representative 

• Addressed customer service queries and inquiries accurately in a timely manner
• Achieved 90% customer satisfaction during period of service exceeding target

BMO Field, Toronto, CANADA September 2021

Customer service and Housekeeping

• Strived for complaint resolution and avoided escalation of issues
• Ensured customer satisfaction throughout the workflow

Customer Service and Cashier

• Memorized and recommended the company’s product offerings and contributed to increase in profit
• Listened actively to caller needs

 Airvoice Communication, Kollam, India June 2012-March 2016

• Collected and processed client feedbacks and queries to exceed customer satisfaction goals
• Leveraged exemplary communication, problem solving and product knowledge skills for products and services

Artificial Intelligence and Machine Learning, Lambton College, CANADA 2021-2023