Business Analyst | Data Analyst | Project Manager
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•Results-driven professional with expertise in business analysis, project management, business intelligence, data analytics.
•Skilled in gathering business requirements, process optimization, and delivering data-driven insights for strategic decision-making.
•Proficient in managing projects using Jira, Confluence, MS Project, MS Planner, Agile, Scrum, SDLC, Waterfall, Lean, Six Sigma methodologies.
•Experienced in using tools like SQL, Tableau, Excel, Power BI, and Python for data analysis.
•Strong communicator with a focus on stakeholder management, risk mitigation, and driving business outcomes through collaboration and technical solutions.
•Gathered and documented business requirements, converting them into user stories, functional specifications, and IT-aligned roadmaps to support strategic and business goals.
•Led end-to-end project management across Agile, SDLC, and Waterfall methodologies including Sprint Planning, Backlog Grooming - ensuring timely delivery, scope control, and budget adherence.
•Collaborated with cross-functional teams (stakeholders, developers, QA, product managers) in daily stand-ups to streamline workflows, resolve inefficiencies, and implement data-driven solutions.
•Used Jira for project management, backlog management, issue tracking, workflow customization, and monitoring project progress in Agile environments.
•Worked closely with IT teams to perform root cause analysis, gap analysis, and troubleshoot system issues, workflow gaps, and application malfunctions.
•Performed data analysis using SQL and Python to extract insights and support business decision-making.
•Created dashboards and reports using Tableau and Excel to track KPIs, trends, and operational performance.
•Conducted defect tracking, change management, User Acceptance Testing (UAT) by executing test strategies, test plans and test cases to validate functional and non-functional requirements.
•Documented current and future-state processes using process maps and flowcharts to support optimization, and delivered scalable solutions like automated reporting, employee lifecycle management, and workflow enhancements.
•Conducted feasibility studies, developed business cases, and managed stakeholder communication and end-user training to ensure alignment and adoption across project lifecycles.
Ontario College Graduate Certificate - Data Analytics for Business
St. Clair College | Canada | Sep 2022 – Jun 2024
