Suvendra Bipiah
MBA, BSc, DTM
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About
Results-driven Operations and Quality Management professional with 10+ years of experience across food manufacturing, laboratory services, and industrial production environments. Proven expertise in ISO 9001 quality systems, BRC standards, regulatory compliance, process optimization, and continuous improvement. Demonstrated success leading cross-functional teams, improving operational efficiency, strengthening safety programs, and implementing data-driven performance monitoring.
Strong background in production management, sanitation programs, health & safety compliance, metrology, and CCP monitoring within regulated environments. Recognized leader with excellent communication, stakeholder management, and training capabilities.
Experience
Operations Manager - Grandmother’s Bake Shoppe Inc. / Baxter’s Bakery - North York, ON
(2022-07)
- Manage full daily operations of commercial food production facility
- Lead production scheduling, labour planning, and capacity forecasting
- Oversee sanitation, quality assurance, and regulatory compliance programs
- Maintain BRC quality system documentation and verification
- Implement continuous improvement initiatives to increase efficiency and reduce waste
- Coordinate procurement, inventory, warehousing, and logistics
- Lead and train production staff, supervisors, and lead hands
- Monitor workplace safety and enforce health & safety policies
- Conduct daily quality inspections and corrective action follow-up
- Develop operational procedures and standard operating procedures (SOPs)
- Track performance metrics and present reports to senior management
- Support product development and process optimization projects
- Improved workflow efficiency and cross-department coordination
- Strengthened sanitation verification and audit readiness
- Reduced operational disruptions through preventive maintenance coordination
Production Supervisor - Concord Bakery / Donut Time - Vaughan, ON
(2021-07 - 2022-06)
- Supervised shift production staff and coordinated daily production targets
- Scheduled employees and monitored workflow productivity
- Ensured compliance with company quality standards
- Troubleshot production issues and revised schedules as needed
- Worked with maintenance team to repair and improve equipment
- Assisted in equipment programming (CMM/PLC collaboration)
Warehouse Supervisor - Talize Inc. - North York, ON
(2019-01 - 2021-07)
- Supervised 40+ employees in a high-volume distribution environment
- Coordinated inbound and outbound shipments and carrier scheduling
- Updated inventory tracking systems and workflow assignments
- Operated forklift and ensured warehouse safety compliance
Training Officer - Gafsons Industries Ltd. - Georgetown, Guyana
(2015-11 - 2018-08)
- Developed employee training programs and competency plans
- Identified operational risks and implemented mitigation strategies
- Conducted metrology measurements and monitored critical control points
- Analyzed process variation using real-time production data
- Supported manufacturing processes including metal forming and heat treatment
Quality Assurance Officer - Public Health Laboratory & Blood Bank - Georgetown, Guyana
(2010-04 - 2014-12)
- Implemented quality management processes and documentation
- Conducted research related to blood safety and healthcare quality systems
- Developed strategic quality plans and monitored compliance
- Coordinated daily laboratory operations and staff activities
QC Chemist - Demerara Distillers Limited - Georgetown, Guyana
(2008-03 - 2010-04)
- Performed laboratory testing and product verification using ISO 9001 standards
- Conducted quality analysis of beverages, spirits, and food products
- Supported production and export operations
- Participated in product development and R&D initiatives
Education
Advanced Diploma - Chemical Engineering Technology - Seneca College, Toronto (2021)
Master of Business Administration (MBA) - Australian Institute of Business (2014)
Laboratory Management Certification - ASCP University (USA) (2015)
Laboratory Quality Management - University of British Columbia (2011)
Bachelor of Science - Chemistry - University of Guyana (2007)
