Assistant Manager - Warehouse One - Cornwall, Ontario
(2025-01 - 2026-12)
- Assisted in managing daily store operations and supporting overall sales performance
- Monitored and tracked sales metrics including UPT (Unites Per Transaction), ATV (Average Transaction Value), and email capture goals
- Conducted staff evaluations and monitored weekly employee performance
- Responsible for merchandising and maintaining visual presentation standards
- Supported team training, coaching and customer service excellence
Server - Sunset Grill - Cornwall, Ontario
(2024-01 - 2025-12)
- Provided friendly, efficient service to guests in a fast-paced breakfast and lunch environment
- Managed work flow effectively while maintaining cleanliness and a welcoming atmosphere
- Coordinated with kitchen staff to ensure timely and accurate food delivery
- Demonstrated in-depth knowledge of menu items, daily specials, and allergen information to assist guests with informed choices
- Handled guest concerns promptly, contributing to a positive dining experience and repeat business
Server - Cozy Corner - Alexandria, Ontario
(2023-01 - 2024-12)
- Provided friendly, efficient service to guests in a fast-paced restaurant environment
- Managed work flow effectively while maintaining cleanliness and a welcoming atmosphere
- Coordinated with kitchen staff to ensure timely and accurate food delivery
- Demonstrated in-depth knowledge of menu items, daily specials, and allergen information to assist guests with informed choices
Server / Dining Room Manager - Alexandria Pizzeria - Alexandria, Ontario
(2014-01 - 2023-12)
- Supervised daily operations, managed up 10 to 15 staff per shift, and ensure excellent service delivery
- Handle customer concerns and resolve issues quickly to maintain satisfaction
- Train new employees on service standards, safety protocols, and pos procedures
- Manage cash deposit, close tills, and balance end of day reports
Sales Associate / Manager in Training - Bonnie Togs - Cornwall, Ontario
(2008-01 - 2013-12)
- Delivered personalized customer service in a high-traffic children's clothing store, assisting with purchases, returns, and product inquiries
- Independently opened and closed the store, overseeing cash reconciliation, store preparation, and security protocols
- Took on leadership responsibilities as Manager in Training, including supervising staff, delegating tasks, and supporting team development
- Conducted inventory counts and assisted in merchandising to optimize product presentation and sales performance
Sales Associate / Key Holder - Econo Sports - Cornwall, Ontario
(2006-01 - 2008-12)
- Provided knowledgeable service to customers in a specialty retail environment, offering guidance on sports equipment and apparel
- Entrusted with key holder responsibilities including store opening/closing, cash management, and safety procedures
- Assisted with stock replenishment, inventory checks, and merchandising to drive product visibility and meet sales goals
