Sylvie Mailloux
Rental / Customer Service
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About
To work in a climate of respect and professionalism. With several years of experience in customer service and employee management, I wish to leverage the expertise I have acquired over the years within your company.
Experience
Rental / Customer Service - Avis Budget
(2022-07)
- Welcoming customers and supporting rental operations.
- Contributing to the smooth running of daily activities and service.
Receptionist - Hôtel Jaro
(2019-09 - 2022-07)
- Welcoming guests and handling requests at the front desk.
- Courteous and professional service in a hotel setting.
Assistant - Construction Aguapro - Beauport
(2017-03 - 2017-11)
- Administrative support and collaboration on seasonal activities.
Manager-Barmaid - Motel Dix-Bar Red Light - Val-d'Or
(1999 - 2015-12)
- Operations management, customer service, and employee supervision.
- Maintaining a respectful and professional work environment.
Car and Motorcycle Driving Instructor - RT 7000, école de conduite - Val-d'Or
(1998)
- Driving instruction for cars and motorcycles.
- Guiding students in the safe learning of driving.
Confined Space and Fire Safety Monitor - Mine Canadian Malartic / CFS Transport - Malartic
(2015 - 2015)
- Monitoring in the context of safety, confined spaces, and fire prevention.
Travel Agent - Voyage La Voie - Val-d'Or
(2012 - 2012)
- Customer service and assistance with travel arrangements.
Fleet Management and Rental - Location Tilden / National - Aéroport, Québec
(1986 - 1994)
- Fleet management, vehicle rental, and customer service.
Education
High School Diploma - Centre de formation L'Horizon
Administration - Université Laval (1988 - 1989)
English as a Second Language 403, 504, 505 - Centre de formation L'Horizon
Bar Management and Service - École des maîtres
Fire Safety Monitoring Training (2015)
Travel Agent Training
Working at Heights and Confined Space Training

