Sylvie Nadeau
Bistro Assistant
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About
Responsible and meticulous person, resourceful with strong listening skills, highly empathetic, and comfortable working independently or as part of a team.
Experience
Bistro Assistant - Dépanneur Voisin
(2023-10)
Assistant Educator and Cook
(2021 - 2023)
- Fill in for educators (breaks and absences)
- Distribute snacks and lunch
Senior Residences - Noble Age, résidence Ste-Emilie, Villa des Sables, Logis du Bel Age, Résidence Louis-Henri Cyr, résidence Villa Montfort
(2016 - 2022)
Hotel Receptionist - Hotel Le Sapineau, Hôtel la Saguenéenne, Manoir St-Sauveur
(2019 - 2021)
Hospitality skills
- Greet guests courteously
- Verify room reservations and guest satisfaction
- Propose available services
- Credit card deposit to approve stay charges and final payment at end of stay
- Promote tourist attractions
- Enter restaurant, laundry, and other invoices
- Rental of reception halls or conference rooms
- Calculate the cash register at end of day
Hotel Receptionist - Hotel Le Sapineau, Hôtel la Saguenéenne, Manoir St-Sauveur
(1986 - 1990)
Dental Clinic - Dr Michel Coté, Dre Manon Routhier, Dr Ronald Bertrand, Dr Denis Willemin, Dr Sylvain Ménard
(1994 - 2005)
- Welcome registered patients with appointments
- Verify patient contact information including address and phone number
- Schedule appointments with specialist surgeons, dermatologists, gynecologists, etc.
- Post-operative surgical follow-up calls
- Billing
- Telephone management
- Scheduling blood draw appointments, providing samples for cultures and entering them into the computer with their respective barcodes
- Instrument sterilization
- Obtaining appointments with hospital specialists for patients
- Organizing lunch conferences between representatives, physicians, and nurses
- Calculating the nightly bank deposit
- Scanning results
Education
Primary education - École Polyvalente Lafontaine
Vocational studies in legal secretarial work - École Laure-Conan
Secondary education V - École Dominique-Racine
Medical and dental secretarial course - Cégep de Saint-Jérôme
PDSB Course - Hôpital des Iles
