Sylvie Nadeau

Responsible and meticulous person, resourceful with strong listening skills, highly empathetic, and comfortable working independently or as part of a team.

Bistro Assistant - Dépanneur Voisin

(2023-10)

Assistant Educator and Cook

(2021 - 2023)

• Fill in for educators (breaks and absences)
• Distribute snacks and lunch

Senior Residences - Noble Age, résidence Ste-Emilie, Villa des Sables, Logis du Bel Age, Résidence Louis-Henri Cyr, résidence Villa Montfort

(2016 - 2022)

Hotel Receptionist - Hotel Le Sapineau, Hôtel la Saguenéenne, Manoir St-Sauveur

(2019 - 2021)

Hospitality skills

• Greet guests courteously
• Verify room reservations and guest satisfaction
• Propose available services
• Credit card deposit to approve stay charges and final payment at end of stay
• Promote tourist attractions
• Enter restaurant, laundry, and other invoices
• Rental of reception halls or conference rooms
• Calculate the cash register at end of day

Hotel Receptionist - Hotel Le Sapineau, Hôtel la Saguenéenne, Manoir St-Sauveur

(1986 - 1990)

Dental Clinic - Dr Michel Coté, Dre Manon Routhier, Dr Ronald Bertrand, Dr Denis Willemin, Dr Sylvain Ménard

(1994 - 2005)

• Welcome registered patients with appointments
• Verify patient contact information including address and phone number
• Schedule appointments with specialist surgeons, dermatologists, gynecologists, etc.
• Post-operative surgical follow-up calls
• Billing
• Telephone management
• Scheduling blood draw appointments, providing samples for cultures and entering them into the computer with their respective barcodes
• Instrument sterilization
• Obtaining appointments with hospital specialists for patients
• Organizing lunch conferences between representatives, physicians, and nurses
• Calculating the nightly bank deposit
• Scanning results

Primary education - École Polyvalente Lafontaine

Vocational studies in legal secretarial work - École Laure-Conan

Secondary education V - École Dominique-Racine

Medical and dental secretarial course - Cégep de Saint-Jérôme

PDSB Course - Hôpital des Iles