Annick Lavoie
Administrative Assistant
About
Ensure cash deposits for the cashier, parts, service, and automotive sales Handle accounts payable and receivable, journal entries in Serti software Vehicle receptions
Experience
Administrative Assistant - Les Galeries Ford - Jonquière
(2024-01)
- Ensure cash deposits for the cashier, parts, service, and automotive sales
- Handle accounts payable and receivable, journal entries in Serti software
- Vehicle receptions
- Management and payment of invoices for the dealership
Administrative Assistant - Médecin Patrick De Moor, Immeubles BDL, GMF Jonquière - Jonquière
(2022-01 - 2024-12)
- Ensure my doctor's schedule is filled
- Process employee payroll, calculate sick leave and Records of Employment
- Handle medical billing - Facturation.net
- Management, organization, and preparation of various medical documents
- Maintain balance sheets in Excel, accounting ledgers, and bank reconciliation
- Management and payment of invoices for the medical clinic and building
Administrative Assistant - Clinique Chiropratique Jonquière - Jonquière
(2018-01 - 2024-12)
- Ensure chiropractors' schedules are filled
- Process cash deposits
- Complete Excel documents, make photocopies
- Perform facility maintenance and restocking
3rd Key. Cashier - Dépanneur Kénogamie, Groupe Harnois - Jonquière
(2016-01 - 2017-04)
- Welcome customers and offer service according to their needs
- Take charge of the convenience store in the manager's absence
- Perform facility maintenance and restocking
- Process deposits for the convenience store and restaurant
Customer Satisfaction Service Agent - Videotron - Chicoutimi
(2008-01 - 2016-12)
- Respond to the needs of unsatisfied customers
- Negotiate short- and medium-term credits or discounts for customers
- Outline the company's benefits to customers in order to retain them
- Place orders in customer files
- Propose the acquisition of new services to customers
Collections Agent - Vidéotron - Chicoutimi
(2010-01 - 2011-12)
maternity leave replacement
- Arrange short-term payment agreements
- Carry out complete or partial service suspensions
- Process credit card payments
- Manage proof of payments
Assistant Manager - Restaurant Subway - Jonquière
(2007-01 - 2008-12)
- Prepare employee work schedules
- Manage invoice entries
- Conduct inventory
- Plan the setup of various food items and facilities for meal hours
Assistant Manager - Restaurant Mike's - Jonquière
(2005-01 - 2007-12)
- Process server deposits using Maître D software
- Assist with various kitchen tasks
- Prepare employee schedules
- Welcome customers and offer service according to their needs
Education
Attestation of Professional Specialization - electrolysis hair removal - Centre de formation professionnelle l'Oasis (2001-01)
Diploma of Vocational Studies - esthetics - Centre de formation professionnelle l'Oasis (2001-01)
High School Diploma - École polyvalente Jonquière (2000-01)
