Tammy Sheppard

Excellent verbal and written communication skills. Strong problem-solving and decision-making abilities.

Experience handling customer inquiries and resolving concerns professionally. Ability to work efficiently in fast-paced environments. Strong organizational and time-management skills. Reliable team player with a positive attitude and adaptability.

Delivery Driver at Amazon (2022-01 – 2023-12)

• Safely operated a delivery vehicle to complete residential and commercial deliveries within assigned routes
• Delivered packages accurately and on time, meeting daily route and performance expectations
• Handled packages carefully, lifting and carrying items up to 50 lbs, ensuring safe and damage-free delivery
• Navigated assigned routes efficiently using GPS and route-planning tools while adapting to traffic
• Provided professional customer service, addressing questions or delivery concerns courteously and effectively

Delivery Driver at PourBEV Logistics (2018-01 – 2019-12)

• Completed scheduled deliveries efficiently while maintaining professional customer interactions
• Addressed customer concerns appropriately and reported issues to management
• Complied with safety regulations, handling procedures, and delivery protocols
• Maintained a high standard of reliability, punctuality, and professionalism

General Labourer at Cargill (2016-01 – 2018-12)

• Performed trimming, cutting, and handling of raw beef products according to production and quality standards
• Supported meat fabrication operations by assisting with preparation, processing, and line workflow
• Assisted machine operators by supplying materials, monitoring output, and maintaining steady production flow
• Picked, sorted, labeled, bagged, boxed, and packed meat products accurately for shipment
• Lifted, pushed, and pulled products weighing approximately 20–60 lbs safely and repeatedly throughout shifts

Ontario Secondary School Diploma (OSSD) (2025-12)