Tanika Eli

Adaptable Indigenous professional from Westbank First Nation (BC) with strong reception experience and a proven ability to manage multiple priorities. Career pause (2019–2025) strengthened time management, problem-solving, and communication skills. Now reentering the workforce with renewed energy, a fresh perspective, and a commitment to contributing to team and organizational success.

Mental Health Support Worker - Dana's House - Calgary, AB

(2026-01)

• Provided compassionate support to clients, fostering a safe and respectful environment.
• Assisted in developing individualized care plans based on client needs and preferences.
• Monitored client behavior and reported significant changes to the healthcare team promptly.
• Facilitated group activities that promoted social interaction and emotional well-being among clients.

Administrator - TNT Improvements

(2024-01 - 2026-01)

• Answering phone calls, responding to emails and handling correspondence (Acting as the first point of contact)
• Maintaining office operations (Filing systems, communication channels, schedules)
• Handling day to day issues that arise in office
• Developed content for social media platforms

Customer Service Cashier - Quarterway Liquor Store

(2014-01 - 2018-01)

• Processed liquor sales while verifying customer identification to comply with age restrictions and responsible service policies
• Handled cash and credit transactions, operated a computerized point-of-sale system, and balanced daily receipts
• Received and inspected shipments, stocked shelves, and arranged product displays to optimize sales
• Opened and closed the store, ensuring security procedures were followed
• Maintained a clean and organized store environment

Customer Service Cashier - LevelTwo

(2017-01 - 2018-01)

• Welcomed guests in a friendly and professional manner
• Processed cash payments efficiently and accurately
• Managed coat check, ensuring the security of guests' belongings
• Assisted with post-event cleanup to maintain a tidy venue

Office Assistant - DOMCOR: Health, Safety & Security

(2015-01 - 2015-12)

• Organized, labeled, and maintained confidential files for accurate record-keeping
• Answered and directed phone calls, providing professional customer service
• Maintained a clean and orderly office environment to support daily operations

Receptionist - Sasaman's Society

(2014-01 - 2014-12)

• Managed incoming calls and emails, providing professional communication and support
• Organized and maintained files, photocopied documents, and prepared cultural packages
• Ensured a clean and welcoming office environment through regular upkeep

Receptionist - Aboriginal Journey's

(2013-01 - 2013-12)

• Processed payments via debit, credit, and cash transactions
• Handled customer inquiries, providing accurate information and assistance
• Maintained a clean and organized office environment

Mental Health Worker Certificate - Vancouver Island University (2019-01 - 2019-12)

General Studies - Psychology - Vancouver Island University (2018-01 - 2018-12)

General Studies - Psychology - North Island College (2014-01 - 2014-12)