Taylor Banks

Fitness and health leader in London with specialization in customer relations and sales. I am an individual who is passionate about helping others make change in their lives to feel and look they're best. I am a result-driven individual who delivers exceptional results through business development, client care and oral and written communication.

• Fluent in daily use of Costumer Relation Management System to manage and build 60-person clientele to optimize client success
• Consistently maintain 75% client retention and conversion into high program by systemizing weekly coach and client check-ins to build strong customer rapport
• Consistently maintained 90% close rate for supplement sales, maintained 50% close rates on front end sales to meet and exceed quarterly goals for three years
• Manage supplement retail, supplement inventory while hitting quarterly goals using a self-developed excel tracking management system
• Collaborate and educate coaches on new products, sales and systems to elevate customer experience 
• Consistently attend Monday-Friday sales training in collaboration with gym owners world-wide to improve and practice sales strategies
• Manage 170+ memberships while develop strategies on growing our community, develop and execute challenges and events to build strong customer relations with members of the London community

• CPR-C + AED 2023
• Certified Women's Pre and Post Natal Coaching Specialist 2023
• Precision Nutrition Level 1 2020
• CSEP- Certified Personal Trainer 2019
• Diploma Fitness and Health Promotion Fanshawe College 2019
• High School Diploma 2016